Same thing here with re-manufactured toner cartridges.
Sales guy says they are great.
We say, we've had problem in the past with the cartridges coming apart in the 
printer and spilling toner everywhere.
Sales guy puts in writing, if that happens we will come clean the printer.
After 2 or more trips here to clean printers, we've not heard from them again.

From: pdw1...@hotmail.com [mailto:pdw1...@hotmail.com]
Sent: Saturday, June 18, 2011 11:34 AM
To: NT System Admin Issues
Subject: RE: OEM parts

I'll +1 on the printer cartridges.  We had a problem a year or so ago with Mat 
Mgmt buying non-OEM cartridges to save money.  After keeping a record of 
printer problem calls, we were able to show them that they weren't saving any 
money at all considering the problems the non-OEM cartridges were causing and 
time to fix the problem.
> From: jaldr...@blueridgecarpet.com
> To: ntsysadmin@lyris.sunbelt-software.com
> Subject: OEM parts
> Date: Sat, 18 Jun 2011 10:24:12 -0400
>
> Ok... I learned my lesson. :D Never again will I fail to buy an OEM battery
> unless I just *can't* buy one from the OEM.
>
> As some of you may recall, I bought a battery for a company laptop awhile
> back and tried to save money by getting an aftermarket battery. Bad idea.
> It quickly turned out to be a dud and so I bought an OEM battery and it's
> lasting 2-3 hours on a charge.
>
> Guess some things I just gotta learn the hard way! Just wanted to say "you
> were right" to everyone who said "get the OEM battery!" Never again will I
> doubt you.
>
> Also, I'd like to make a point here about inkjet cartridges...I'm slowly
> coming to the point of view that you get what you pay for with the OEM
> cartridges as well.... I've been getting "remanufactured" cartridges and
> I've just about decided that isn't a good thing. Pretty much they either
> work or they don't... about 2 to 1 (rough guess) on the "don't work." :(
> --
> Thanks,
> John Aldrich
> Blueridge Industries
> IT Manager
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
>
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