Will do. Ball in my court for now.
Thank you, David Zomaya Tripp Lite<http://www.tripplite.com/> ________________________________ From: Tom Cooper <t...@cooperfamily.xyz> Sent: Wednesday, May 20, 2020 8:47:28 AM To: David Zomaya Cc: nut-upsuser Subject: Re: [EXTERNAL] Re: [Nut-upsuser] Help with Tripp Lite Internet600U That would be great. If there is something I can do to collect data or troubleshoot, please let me know. ---- On Wed, 20 May 2020 08:51:14 -0400 David Zomaya <david_zom...@tripplite.com> wrote ---- I'm still working remotely, but I should be able to get something set up soon. I'll reply all here once I have something to report. Thank you, David Zomaya Tripp Lite<http://www.tripplite.com/> ________________________________ From: Tom Cooper <t...@cooperfamily.xyz<mailto:t...@cooperfamily.xyz>> Sent: Wednesday, May 20, 2020 7:48:32 AM To: David Zomaya Cc: nut-upsuser Subject: Re: [EXTERNAL] Re: [Nut-upsuser] Help with Tripp Lite Internet600U I'm running Raspbian Buster, but given that the error seems to be "higher order" than a hardware issue - one of parsing the protocol? I suspect that Ubuntu would be a decent "lookalike" to model the issue. ---- On Tue, 19 May 2020 22:31:56 -0400 David Zomaya <david_zom...@tripplite.com<mailto:david_zom...@tripplite.com>> wrote ---- If I installed and tested against Ubuntu, how useful would that be in general and in this specific case? I think we've seen a few reports of issues with the newer 3024 protocols and I'd like to help get them sorted out. Thank you, David Zomaya Tripp Lite ________________________________ From: Nut-upsuser <nut-upsuser-bounces+david_zomaya=tripplite....@alioth-lists.debian.net<mailto:tripplite....@alioth-lists.debian.net>> on behalf of Charles Lepple <clep...@gmail.com<mailto:clep...@gmail.com>> Sent: Tuesday, May 19, 2020 9:24 PM To: Tom Cooper Cc: nut-upsuser Subject: [EXTERNAL] Re: [Nut-upsuser] Help with Tripp Lite Internet600U This is an EXTERNAL email. Please take a moment and think before clicking any links or opening any attachments from this email. If suspicious, please forward to ishelpd...@tripplite.com<mailto:ishelpd...@tripplite.com> for review. ______________________________________________________________________ On May 19, 2020, at 9:21 PM, Tom Cooper <t...@cooperfamily.xyz<mailto:t...@cooperfamily.xyz>> wrote: > > Bus 001 Device 004: ID 09ae:3024 Tripp Lite > We have only had reports of success with protocol 2010 of INTERNET600U (which would be 09ae:2010 in lsusb). 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