On 9/24/2020 10:01 AM, David Zomaya wrote:
Not a whole lot to do in the field for a legitimate USB not responding issue
other than verify cabling and give a power cycle and/or discharge reset a try
(which, given the nature of a UPS isn't always something you can easily do of
course).
If it looks like a problem with USB being completely dead, as opposed to just the
"drops" issue we started with, I definitely recommend contacting support.
So I rebooted the host no luck. Then I tried power cycling the UPS. Wow
still not there. Something is really wrong.
Cycling through the display on the UPS doesn't seem to show any errors.
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