Thanks for the heads-up Richard. FWIW, I just called to have my first printing
replaced, and the customer service guy on the phone sounded a bit overwhelmed.
He said they've been getting thousands of calls this morning since this news
was posted on the internet, but that there wasn't a wholesale replacement
program or policy in effect. According the rep, one person had called, and the
publisher had offered to replace their volume since they were dissatisfied with
it. But it's not a more comprehensive policy than that, and he wasn't sure if
they'd be able to replace mine or not. We shall see...
Cheers,
Gabriel WillowNYC Audubon
On Wednesday, February 4, 2015 10:11 AM, Richard Guthrie
<[email protected]> wrote:
Sorry for bringing this up again, and for my earlier somewhat confusing post
about the Sibley Guide to Birds..
The problem is with the first printing of the second edition. If you have that
edition, you'll recognize the issue. If not, no worries.
The colors were off, and more importantly, the print too light, making it very
difficult to read.
Subsequent printings were fine.
It was a huge disappointment to many of us Sibley fans.
The voluntary action by Knopf is commendable.
To reiterate, if you are in this class, you can call Knopf at 1-800-793-2665 to
request a free replacement.
--
Richard GuthrieNew Baltimore
-- NYSbirds-L List Info: Welcome and Basics Rules and Information Subscribe,
Configuration and Leave Archives: The Mail Archive Surfbirds BirdingOnThe.Net
Please submit your observations to eBird! --
--
NYSbirds-L List Info:
http://www.NortheastBirding.com/NYSbirdsWELCOME
http://www.NortheastBirding.com/NYSbirdsRULES
http://www.NortheastBirding.com/NYSbirdsSubscribeConfigurationLeave.htm
ARCHIVES:
1) http://www.mail-archive.com/[email protected]/maillist.html
2) http://www.surfbirds.com/birdingmail/Group/NYSBirds-L
3) http://birdingonthe.net/mailinglists/NYSB.html
Please submit your observations to eBird:
http://ebird.org/content/ebird/
--
