Hi there, The system is hosted on a shared web server with WebDrive.
The emails are getting through to myself, on: [email protected] from [email protected] but are not going through to: [email protected] from [email protected] So looks like an issue with DNS, or spam filter on company.co.nz I can have SMTP access to the [email protected] address, however, not sure how to manually do this with HTMLmimemail. Also, only some of the emails come from this [email protected] address, the other emails come from various users at company.co.nz - eg some emails are being sent to [email protected] from [email protected] and are being sent and received ok. Seems to be only the issue with this [email protected] address which is a generic one set up with the company... On Tue, Sep 14, 2010 at 4:47 PM, Harvey Kane <[email protected]> wrote: > Sounds like a DNS issue on the server the site is hosted on - this is > reasonably common and is a pain. > You can usually test this by seeing if your server can send a message to say > a Gmail address. If mail to [email protected] gets through but [email protected] > doesn't, then this is possibly the issue. > > What happens, is the web server thinks it's also the mail server for the > domain. So the mail() function sends the message to itself, and not the > correct mail server for company.co.nz - end result is PHP reports the mail > as being sent, but the recipient never gets it. > > If this is the issue - you need to update the DNS settings on your server to > either point the MX record to the correct mail server, or somehow tell the > server to use a remote mail exchanger. How this is done exactly, depends on > how your server is setup. > > Another thing you can do with HTML Mimemail is to manually set an external > SMTP server. If you have access to an authenticated SMTP account, this > option works well for getting around this particular DNS issue, or at least > verifying if this is the problem. > > You haven't mentioned if your server is a proper server, or just a > WAMP/whatever install on your home computer. If it's the latter, some ISPs > do block all mail on port 25 as a way to prevent spam, so using 'localhost' > as your SMTP server could result in mail being blocked. > > Also, might pay to check if there is a SPF record in place for company.co.nz > - these are sometimes setup to block mail that isn't sent from a particular > mail server. > > Hope some of this helps, > > Harvey. > > > > > On 14/09/2010 4:29 p.m., Brendan Brink wrote: >> >> Hi there, >> >> I have written a system that sends out emails to various people in >> response to various activities within the system. The emails are set >> to come from different originator addresses, and are generated through >> the PHP htmlMimeMail class. If anyone has experience with this, would >> greatly appreciate your assistance. >> >> Basically, the client I am working for has set up a generic email: >> [email protected] (example address) with which I am setting some >> emails to come from. >> >> The email address is set up correctly at the company and is receiving >> emails correctly from my system when being sent TO this address. >> >> however, when I send emails to people within the company FROM this >> generic email address, eg. to [email protected] FROM >> [email protected] - the emails are not being received. >> >> I think it may be a SPAM filtering issue, not sure...the code I am >> using is as below, wondered if there was a setting I need to be >> setting to get the email through. I am setting the email_server >> SESSION to be company.co.nz, however, the emails are being sent >> through my host as the system is hosted on my server - perhaps this is >> the issue? >> >> All emails are going out ok, the issue is getting them into the >> clients organisation and past their filters...just wondering if >> something I can do my side or its something that has to be done >> through their IT team? >> >> CODE IS AS FOLLOWS >> >> >> $_SESSION['email_server'] = 'company.co.nz'; >> >> $mail= new htmlMimeMail(); >> $mail->setReturnPath('[email protected]'); >> $mail->setFrom('[email protected]'); >> $mail->setHeader('Reply-To','[email protected]'); >> $mail->setHeader('X-Mailer','Company'); >> $mail->setSubject('blah blah'); >> $mail->setSMTPParams('localhost','25'); >> $mail->setHtml('<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 >> Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"; >> <http://www.w3.org/TR/html4/loose.dtd> >> <html> >> <head> >> <meta http-equiv="Content-Type" content="text/html; >> charset=ISO-8859-1"><style type="text/css"> >> >> body { >> >> font-family:Verdana, Arial, Helvetica, sans-serif; >> font-size:14px; >> color:#333333; >> >> >> } >> >> </style> >> <body>'blah blah blah'</body> >> </html> >> '); >> >> >> $mail->send(array('[email protected]'),'smtp'); >> >> >> >> ANY HELP WOULD BE MUCH APPRECIATED :) >> > > > -- > Harvey Kane > > Phone: > - Auckland: +64 9 950 4133 > - Wanaka: +64 3 746 8133 > - Mobile: +64 21 811 951 > > Email: [email protected] > If you need to contact me urgently, please read my email policy > www.ragepank.com/email/ > > -- > NZ PHP Users Group: http://groups.google.com/group/nzphpug > To post, send email to [email protected] > To unsubscribe, send email to > [email protected] -- Kind Regards, Brendan Brink SMS Marketing Consultant | Manager Sell2Cell Ltd. 021 0246 1646 | [email protected] | www.sell2cell.co.nz We provide customized, cost-effective SMS & Web Solutions Need a website? 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