Hi, Are you logging the error messages and debugging information? If so what is the error message you are getting?
David Neilsen | 07 834 3366 | PANmedia ® On Tue, Jul 26, 2011 at 10:45 AM, Bob Brown <[email protected]> wrote: > Hi All, > > We have a Magento installation that is giving us some grief. We are > looking to find the right person to help us troubleshoot this. What we > don't want is someone who claims they can solve Magento problems > because they've installed Magento or applied a CSS skin to it, instead > we're looking for someone who groks the Magento core and can help > track through to find and resolve this issue. > > The problem we have is that during the final step of the one page > checkout sometimes a database exception is thrown which effectively > cancels the checkout process. Customer appear to be able to generate > these three times in a row (+1 for persistence) but it does not happen > for all customers and we've not been able to reproduce it on a local > VM (which is a rsync'd copy of the live server). > > If you (or someone you know) can help us, please get in touch. > > Cheers, > > - Bob - > > -- > Bob Brown, [L|W]AMP Web Developer > [email protected], http://www.guru.net.nz > > -- > NZ PHP Users Group: http://groups.google.com/group/nzphpug > To post, send email to [email protected] > To unsubscribe, send email to > [email protected] > -- NZ PHP Users Group: http://groups.google.com/group/nzphpug To post, send email to [email protected] To unsubscribe, send email to [email protected]
