Speaking of Webdrive - we use them for domain name registration only (we register via our own internal system using their API) and there's a steady stream of support calls from us to them about random things. The blame is often put on their upstream domain provider (SRSplus) but the follow through is abysmal. Calls to their management have resulted in empty promises and claims that we're the only ones having problems.
+1 for Jochen's advice of exiting the email game ... if you can! -B. On 26 November 2013 13:04, David Neilsen <[email protected]> wrote: > Hi, > > We have had numerous issues with Web Drive hosting (not email) and are in > the process of moving all our hosting away from them and onto the HD cloud. > > http://www.hd.net.nz/cloud/ > > > > On Tue, Nov 26, 2013 at 12:54 PM, Jochen Daum <[email protected]> wrote: > >> Hi, >> >> I have advised all clients that I will move them, so at least I won't get >> the blame anymore. Because of smartphones it is best to exit the email game >> completely in my opinion unless you are actually in IT support/ hardware. >> >> HTH, Jochen >> >> >> On 26 November 2013 12:49, Harvey Kane <[email protected]> wrote: >> >>> >>> Hi everyone, >>> >>> I assume it's not just me who has been fielding calls from clients over >>> the past 2 weeks about their Webdrive email not working. Webdrive are >>> saying the sync is complete, but I'm still getting complaints today so I >>> need to seriously consider moving elsewhere as it's getting beyond >>> embarrasing. >>> >>> Bit of a nightmare situation having to do this in the leadup to xmas >>> which is always busy for me. >>> >>> Has anyone else got fed up and moved their clients elsewhere? If so, >>> where did you move to, and what was the process you used to shift the >>> accounts? The thought of having to talk each customer through configuring >>> Outlook + iPhone + whatever else is just plain scary! >>> >>> Any other advice? >>> >>> Cheers, >>> >>> Harvey. >>> >>> -- >>> Harvey Kane >>> >>> Phone: >>> - Auckland: +64 9 950 4133 >>> - Wanaka: +64 3 746 8133 >>> - Mobile: +64 21 811 951 >>> >>> Email: [email protected] >>> If you need to contact me urgently, please read here >>> http://urgent.harveykane.com >>> >>> >>> -- >>> -- >>> NZ PHP Users Group: http://groups.google.com/group/nzphpug >>> To post, send email to [email protected] >>> To unsubscribe, send email to >>> [email protected] >>> --- You received this message because you are subscribed to the Google >>> Groups "NZ PHP Users Group" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> For more options, visit https://groups.google.com/groups/opt_out. >>> >> >> >> >> -- >> Kind Regards, >> >> Jochen Daum >> >> "There is no shortcut to anywhere worth going" - Beverly Sills >> >> Automatem Ltd >> Tauranga: +64 7 281 1289 >> Auckland: +64 9 630 3425 >> Mobile: +64 21 567 853 >> Email: [email protected] >> Website: www.automatem.co.nz >> Skype: jochendaum >> http://nz.linkedin.com/in/automatem >> http://twitter.com/automatem >> >> -- >> -- >> NZ PHP Users Group: http://groups.google.com/group/nzphpug >> To post, send email to [email protected] >> To unsubscribe, send email to >> [email protected] >> --- >> You received this message because you are subscribed to the Google Groups >> "NZ PHP Users Group" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> For more options, visit https://groups.google.com/groups/opt_out. >> > > -- > -- > NZ PHP Users Group: http://groups.google.com/group/nzphpug > To post, send email to [email protected] > To unsubscribe, send email to > [email protected] > --- > You received this message because you are subscribed to the Google Groups > "NZ PHP Users Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > -- Bob Brown, [L|W]AMP Web Developer [email protected], http://www.guru.net.nz -- -- NZ PHP Users Group: http://groups.google.com/group/nzphpug To post, send email to [email protected] To unsubscribe, send email to [email protected] --- You received this message because you are subscribed to the Google Groups "NZ PHP Users Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
