Hallo,
The City of Cape Town has by laws which stipulate times where noise over a certain level is not acceptable, and a legitimate basis for complaint can be lodged with the authorities. Firstly, check the by laws and times one can expect “peace and quiet”. Secondly, speak to your neighbour. Thirdly, are you a property owner, or tenant, and what of the offender? Do they have a landlord you can approach? Logging the times are pointless if they fall outside the hours when noise is permissible, but if the noise is unreasonable after 10.00 pm in the weekdays, and 12.00 midnight over the weekends, then you have a case. Just check those hours as well, that was the law the last time I checked up and I don’t know if there have been and changes since. Regards From: [email protected] [mailto:[email protected]] On Behalf Of Carolyn Neville Sent: 20 December 2016 03:41 PM To: Mithila Orna Cc: The Observatory Neighbourhood Watch Subject: Re: [obsnw] Need solution of Noisy problem. Hi Mithila Where do you live? Are you renting or are you an owner? Are the people upstairs renting? Do you know who the landlord is? What times of the day are they playing music? Can you keep a time log of exactly when they are playing music, and then note down when you go and speak to them to ask them to turn it down, and what their response is. If you can do this for a couple of weeks then you are in a better position to make a complaint to the authorities. Let me know how it goes. Best wishes Carolyn Neville On 20 Dec 2016, at 2:37 PM, Mithila Orna <[email protected]> wrote: Hi, I am Mithila. I am facing Noisy problem. My upstairs are very rude and always play loud music in my sleeping time. I feel always disturb for them. I need help. Need solution. What should I do now?? Should I complaint to authorities or take revenge? Any here have done anything effective? 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