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https://issues.apache.org/jira/browse/OFBIZ-565?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#action_12461905
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Iain Fogg commented on OFBIZ-565:
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Scott,
I have 2 different stores. My "POS store" immediately fulfills, and my "Other
store" doesn't. The reason I set up this way was pretty basic. When sales are
made through the POS, the customer is standing in front of the counter with the
article they want in their hand. If they request something we don't have in
stock, we flip over to the Order Manager and raise a Sales Order.The
automatically generates a requirement for the product, and some time later we
convert that requirement into an item on a PO.
This might not be the most sensible arrangement, but it works. We prefer to use
the POS for most face-to-face transactions because it is much, much faster than
using the backend, plus the simple configuration of receipt printers, touch
screen technologies, etc makes it easy to set up.
The downside of having very different platforms for handling "in stock" and
"not in stock" sales is that the experience we give the customer can vary quite
a bit. For example, if the customer wants to pre-pay for an order, we generally
write out a receipt by hand ('cause I haven't got round to beautifying the
OFBiz A4-size sales invoices, and besides our large format printers are in the
back-office, not out in the POS environment). As another example, the new
implementation of Billing Accounts works well (based on my preliminary testing)
in the Order Manager, but doesn't work yet in POS. And then there is Gift
Certificates, which doesn't work properly in either environment (although from
what I read everyone's very happy with the GC implementation in the ecommerce
environment).
At the end of the day, I'm trying to make the best of an imperfect solution,
while madly trying to find time to make some meaningful contributions to
improve things. I remain grateful to all the fine folks who ARE making things
better :-)
> Load a sales order in POS
> -------------------------
>
> Key: OFBIZ-565
> URL: https://issues.apache.org/jira/browse/OFBIZ-565
> Project: Apache OFBiz (The Open for Business Project)
> Issue Type: Improvement
> Components: pos
> Reporter: Iain Fogg
> Assigned To: Jacques Le Roux
> Priority: Minor
>
> I often need to create a Sales Order for my customers that contain
> backordered items. When the backordered items arrive, my customers are
> notified and they come into the store to collect the items. Generally, when
> customers are face-to-face, we prefer to use the POS as customers are
> comfortable receiving the POS generated receipts.
> It would be very useful to be able to load a Sales Order into the POS
> application by specifying the order #.
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