I was looking through my black hole of an email inbox today and am truly 
horrified by how many issues, emails to this list, or personal emails I've left 
hanging over the months and years.

Sincere apologies all around.

I get a lot of email and it can be hard to triage. What I respond to 
immediately is some combination of whether it asks a specific and short enough 
question that I already know the answer, and how busy I am at the very moment I 
first see the email. Sometimes I drop everything and respond quickly even if it 
takes some work. Sometimes I think "I don't have time to give this a thoughtful 
reply right now, but I'll get to it"... and then it slips through the cracks. 
Actually, that's more than "sometimes." The promptness and volume of my 
response is often related to what else is on my plate at the moment; it may 
resonate and produce substantial results, or it may be so far outside what I'm 
concentrating on that day/week/month that it just seems to slip by without 
getting my attention.

If I give an inadequate response, I can assure you that it is unrelated to 
whether I truly want to help, am able to help, intend to help. It sure doesn't 
mean I'm singling you out to ignore, that I disapprove of what you're doing, or 
anything personal at all. It's a simple failure to juggle more inputs than I 
can possibly handle. Sometimes I just assume that if it's important enough, 
you'll poke me again.

So do poke again if it's important. I never mind an email that says "you never 
got back to me on this, and I still haven't figured it out."

--
Larry Gritz
[email protected]


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