https://bugs.kde.org/show_bug.cgi?id=157284


Martin Steigerwald <mar...@lichtvoll.de> changed:

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                 CC|                            |mar...@lichtvoll.de




--- Comment #48 from Martin Steigerwald <Martin Lichtvoll de>  2010-01-09 
14:15:35 ---
Hmmm, from my review of the discussion of this bug report I get the impression
that the tone of the discussion has not been very productive on *both* sides -
users requesting the feature *and* developers responding to these requests. Its
quite simple to see: Whenever communication turns into "It's your fault", "The
problem is you" and I can see this in posts from users and developers as well,
whenever communication turns into you-communication things easily go like this.
One  characteristic of such you-communication is that it goes into circles that
easily escalate.

First step to remedy then is, each communication party steps back and gets into
I-communication. When everyone expresses his own position and feelings about
the issue without stepping back into acusing you-communiation I think its quite
easy to solve this issue.

So I do a start:
- I agree that in the default settings Okular wastes much more real screen
estate than kpdf or xpdf.
- Thus I also prefer an option to hide the toolbar with the page numbers at the
bottom.
- Currently there are three show/hide options in the settings menu and I don't
think that a fourth one would overburden even the casual user. To me it does
not make much sense than anything else could be hidden, but the status line in
the bottom could not be hidden.
- The option IMHO is not very dangerous in my eyes, at least not more dangerous
than hiding the menu bar. I got stuck into such a hidden menu bar issues
without knowing how to unhide it once - AFAIR with Amarok, but I am not
completely sure about it.

So this is my case for the option and I kindly ask for review of the patch and
for implementing it.


Now my oppinion on some other aspects on how users and developers communicate
herein:
- I think that no user has a *right* to have a particular feature implemented
unless he makes a contract with one of the developers and pays or otherwise
compensated for it. If a developer choose not to implement it, then so be it.
The user  has the chance to become a developer by itself and implement the
feature.
- Cause of this I think that a user should politely ask for implementation and
then wait, maybe remind *friendly* from time to time or do it him/herself. So I
ask every user to think whether an additional "Implement it!" does add to the
solution. I think the case for the feature has been made.
- On the other hand I think "I will implement it, when you behave like this or
this" doesn't add to the solution. So I ask you, Albert Astals Cid, to
reconsider.
- I think asking for bugzilla accounts to be closed does not add to the
solution either. Thus I ask you, Lydia, to reconsider. I perceive accusing
you-communication on both sides. So as long as something - be it written by
user *or* a developer - really clearly does not violate netiquette I wouldn't
act like this.

And in the end some examples of I-communication so that the difference becomes
obvious:

Comment #40 by Albert Astals Cid: "I feel hurt and accused by comments like ...
Its not that I do not like to implement the feature but I do not feel
motivation to implement the feature request anymore after having read those
comments. Please stop using such comments and respect my and other developers
work on Okular."

Comment #41 by Maciej Pilichowski: "I feel being oppressed and treated like a
child by your comment, Albert, that you will only implement this feature when
there is no comment that you consider being offensive. I kindly ask you to
implement the feature and I respect your work on Okular." (IMHO you shouldn't
treat a child like this either.)

Comment #42 by Lydia Pyntscher: "I am very angry about the tone of the
discussion that I perceive as being unfriendly and rude. I got very upset about
your comment, Maciej. I got the impression that you, Maciej, accused Albert,
instead of directly expressing yours. I ask everyone to stay with theirs and
stop accusing other people. Please stay with the code of conduct."

Each comment seen in the history of comments above. But if comment #40 had been
like above, following comments would easily have been different:

Comment #41 by a user who wrote a comment that Albert feels being hurt for:
"Oh, sorry, I see you are feeling hurt. I fully respect your work as a
developer of Okular. I would really like to see this feature in okular for
reason A, B and C. I kindly ask you to review the patch and implement it."

Original comments #41 und #42 would have not been necessary then.

I just started with your comment, Albert, as an example. I think is doesn't
make much sense to see where it started and do accounting for misbehavior on
each side. My case just is: When everyone looks clearly at what is his or hers
and what is the other ones and just tries to stay with his or hers instead of
wronging others, this issue can be put to rest very quickly.

Every one entitled to his or hers feelings and oppinions about the feature
request and the tone of the communication here. But no one can change any other
one. Everyone can just start within him- or herself and hope that it will make
difference.

Endingly a disclaimer: I am not perfect at I-communication. Maybe one of my
examples has hidden you-communincation inside. Look for yourself. Important is
that everyone stays with him- or herself when expressing a oppinion, feature
request, whatnot.

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