There must be folks who love video-based learning given how many of 
these types of videos exist. I'm a text person (for me it's faster). 
However, it's the prominence of these particular videos (and absence of 
useful information on other topics) that I find inappropriate. I 
wouldn't eliminate them altogether but they seem to be occupying more 
than their due amount of space on that page. They aren't terribly out of 
focus for me, and they seem to flow well. I would just give them a 
suitable spot in a much richer help page.

Jessamyn, first, thank you for all of your work, and second, let me know 
if there's anything I can do to help.

kc

On 4/9/13 12:31 PM, jessamyn c. west wrote:
> I'm a person who is not great at video-learning, personally.
>
> That said, the video tutorials occupy a prominent place on our Help
> page. I was talking about the help/faq structure with someone else and
> noted that the videos have always looked blurry to me. I assumed they
> were just like that. This person told me that they don't look that way
> to them.
>
> So I am asking for input on two things
>
> 1. Do you find video tutorials like this useful? (not saying anything
> will change, just looking for feedback)
> 2. Do you find these video tutorials blurry? And if so could you
> define blurry? And could you let me know what browser/OS combo you
> use?
>
> Thanks very much.
>
> Jessamyn
> unofficial OL support lady
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-- 
Karen Coyle
[email protected] http://kcoyle.net
ph: 1-510-540-7596
m: 1-510-435-8234
skype: kcoylenet
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