Right, logs will help a lot. Here is the info to locate the logs:
———— Application logs: The Portal application logs are mapped from Docker container to below folder under portal's VM. /PROJECT/OpenSource/UbuntuEP/log/ecompportal * audit.log for transaction details * application.log for detailed application logs and debugging * debug.log for debugging output * error.log for exception debugging * metrics.log for metrics on transactions Application server logs are one level up: /PROJECT/OpenSource/UbuntuEP/log/ * localhost_access_log.YYYY-mm-dd.txt contains access log info * catalina.2017-02-28.log tomcat information ———— Regards, Manoop Talasila AT&T Labs Research 1 AT&T Way, Bedminster, NJ 07921 ···························································· Office: +1 (908)901 2158 | e-mail: [email protected]<mailto:[email protected]> "This e-mail and any files transmitted with it are AT&T property, are confidential, and are intended solely for the use of the individual or entity to whom this e-mail is addressed. If you are not one of the named recipient(s) or otherwise have reason to believe that you have received this message in error, please notify the sender and delete this message immediately from your computer. Any other uses, retention, dissemination, forwarding, printing, or copying of this e-mail is strictly prohibited." On Aug 9, 2017, at 9:56 AM, ROSE, DANIEL V <[email protected]<mailto:[email protected]>> wrote: Just a screen shot is not enough to say what happened. It could be anything from you have proxy infront of your connection to the server to the containers are not up. A good first step is to post logs and check the status of the docker containers. + Manoop Thanks, Daniel Rose ECOMP / ONAP com.att.ecomp 732-420-7308 From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Arvind1 Sharma Sent: Wednesday, August 09, 2017 3:08 AM To: PLATANIA, MARCO <[email protected]<mailto:[email protected]>> Cc: Vinod Seth <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]>; Bharti Kaushik <[email protected]<mailto:[email protected]>> Subject: Re: [onap-discuss] ONAP installation: Unable to launch Portal Dear All, Pls find the error screen shot which we are getting while accessing portal. Pls provide your valuable suggestions. Best Regards Arvind Kumar Sharma Tata Consultancy Services Cell:- +91-99-7170-1428 Mailto: [email protected]<mailto:[email protected]> Website: http://www.tcs.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.tcs.com_&d=DwMGbw&c=LFYZ-o9_HUMeMTSQicvjIg&r=2wwdGZ3YcpSivQ2Kio028A&m=SJck7ZQ2iNm7OX4gQhu-_YjQ_yIpon2009nNt0OL5KI&s=CWo3xRm6tSoC_uc-P8jjmBGkFgiRXMsZIgbOU2VdrnU&e=> ____________________________________________ Experience certainty. IT Services Business Solutions Consulting ____________________________________________ From: Bharti Kaushik <[email protected]<mailto:[email protected]>> To: "PLATANIA, MARCO (MARCO)" <[email protected]<mailto:[email protected]>>, "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>> Cc: Arvind1 Sharma <[email protected]<mailto:[email protected]>> Date: 08/09/2017 12:18 PM Subject: Re: [onap-discuss] ONAP installation: Unable to launch Portal ________________________________ Hi, The VM for portal is launched but I am not able to access the same through the following URL though I have configured the /etc/hosts file of my machine http://portal.api.simpledemo.openecomp.org:8989/ECOMPPORTAL/login.htm<https://urldefense.proofpoint.com/v2/url?u=http-3A__portal.api.simpledemo.openecomp.org-3A8989_ECOMPPORTAL_login.htm&d=DwMGbw&c=LFYZ-o9_HUMeMTSQicvjIg&r=2wwdGZ3YcpSivQ2Kio028A&m=SJck7ZQ2iNm7OX4gQhu-_YjQ_yIpon2009nNt0OL5KI&s=pno_-UklqI4quUUVujqy0zri3jiIQxU9cCHzU8i1vOc&e=> I have attached the screenshot. Please help Thanks, Bharti ________________________________ From: PLATANIA, MARCO (MARCO) <[email protected]<mailto:[email protected]>> Sent: 08 August 2017 18:44 To: Subhash Kumar Singh; [email protected]<mailto:[email protected]> Cc: Bharti Kaushik; Arvind1 Sharma; [email protected]<mailto:[email protected]>; TALASILA, MANOOP (MANOOP) Subject: Re: [onap-discuss] ONAP installation: Unable to launch Portal Subhash, Arvind, Can you post some Portal logs or give more information about the issue your experiencing? Adding Manoop from Portal to the email… Thanks, Marco From: <[email protected]<mailto:[email protected]>> on behalf of Subhash Kumar Singh <[email protected]<mailto:[email protected]>> Date: Tuesday, August 8, 2017 at 4:52 AM To: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>> Cc: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>, Arvind1 Sharma <[email protected]<mailto:[email protected]>>, "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>> Subject: Re: [onap-discuss] ONAP installation: Unable to launch Portal Hello Everyone, We are also facing similar issue with portal, because ecompdb_portal docker instance is exiting with error. Which I’ve already reported [1]. [1] https://lists.onap.org/pipermail/onap-discuss/2017-August/003078.html<https://urldefense.proofpoint.com/v2/url?u=https-3A__lists.onap.org_pipermail_onap-2Ddiscuss_2017-2DAugust_003078.html&d=DwMFbw&c=LFYZ-o9_HUMeMTSQicvjIg&r=KgFIQiUJzSC0gUhJaQxg8eC3w16GC3sKgWIcs4iIee0&m=92Hy1p3GMTxW1wrfRN09Yr6wcgXOSWUH2MkVtOOZrTE&s=SkFkcSDOECjNptm-SDtDLlYErsqB_mEIzeKwor1EcNI&e=> -- Regards, Subhash Kumar Singh *************************************************************************************** 本邮件及其附件含有华为公司的保密信息，仅限于发送给上面地址中列出的个人或群组。禁止任何其他人以任何形式使用（包括但不限于全部或部分地泄露、复制、或散发）本邮件中的信息。如果您错收了本邮件，请您立即电话或邮件通知发件人并删除本邮件！************************************************************************************** *************************************************************************************** This e-mail and its attachments contain confidential information from HUAWEI, which is intended only for the person or entity whoseaddress is listed above. Any use of the information contained herein in any way (including, but not limited to, total or partial disclosure,reproduction, or dissemination) by persons other than the intended recipient(s) is prohibited. If you receive this e-mail in error, pleasenotify the sender by phone or email immediately and delete it! *************************************************************************************** From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Arvind1 Sharma Sent: Tuesday, August 08, 2017 11:30 AM To: [email protected]<mailto:[email protected]> Cc: [email protected]<mailto:[email protected]>; [email protected]<mailto:[email protected]> Subject: [onap-discuss] ONAP installation: Unable to launch Portal Hi, I'm trying to install ONAP. While opening the dashboard, I'm getting error "Unable to connect". Pls help. Also, Is it possible to activate a VNF through CLI without portal. Best Regards Arvind Kumar Sharma Tata Consultancy Services Cell:- +91-99-7170-1428 Mailto: [email protected]<mailto:[email protected]> Website: http://www.tcs.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.tcs.com&d=DwMFbw&c=LFYZ-o9_HUMeMTSQicvjIg&r=KgFIQiUJzSC0gUhJaQxg8eC3w16GC3sKgWIcs4iIee0&m=92Hy1p3GMTxW1wrfRN09Yr6wcgXOSWUH2MkVtOOZrTE&s=bZJlabTlUyAwYnDkNAVhlCf9l8dWDdGuugSWbQvxVV8&e=> ____________________________________________ Experience certainty. IT Services Business Solutions Consulting ____________________________________________ =====-----=====-----===== Notice: The information contained in this e-mail message and/or attachments to it may contain confidential or privileged information. If you are not the intended recipient, any dissemination, use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. 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