+1 

on no data collected before we have a clear need for it and are prepared to 
deal with it responsibly

 - Dennis

-----Original Message-----
From: Simon Phipps [mailto:[email protected]] 
Sent: Friday, August 12, 2011 14:15
To: [email protected]
Subject: Re: [WWW] Web analytics


On 12 Aug 2011, at 22:01, Rob Weir wrote:

> On Fri, Aug 12, 2011 at 4:30 PM, Simon Phipps <[email protected]> wrote:
>> 
>> I suggest the right question is "which project members need which data and 
>> why". The answer today may well be "none", since we don't actually have any 
>> resources to visit yet. This is also likely to change over time, and we'll 
>> need to add analytics as and when people request (and justify) according to 
>> their specific needs and remove them when they're no longer justified.
>> 
>> I suggest we resist the idea of capturing bulk analytics "just because", and 
>> instead devise a lightweight process for justifying and requesting 
>> collection of data. I'd guess there is already a process to copy somewhere 
>> in Apache - any mentors with suggestions where to look?
>> 
> 
> I see that tracking code is used with the websites of most of the
> groups you are affiliated with:  LibreOffice (Piwik), ForgeRock
> (Google Analytics, including in the community pages) and OSI  (Google
> Analytics).  And as was mentioned before, OpenOffice.org uses Google
> Analytics currently.

It is indeed endemic. We have a unique opportunity to address the issue 
thoughtfully. And by the way I am delighted you're paying such close attention 
to my career.

> 
> Have you given them similar advice?  

Where possible, yes. Abuse of personal data is something which concerns me 
greatly.

> Or is there something special
> about OpenOffice at Apache

Yes. At the moment as far as I am aware AOOo has no significant resources of 
interest to non-project-members and no groups of members with active 
applications for the data from analytics. Both situations will certainly 
change, but on best YAGNI principles I suggest doing what's needed when it's 
needed, on the basis of actual documented requirements. 

> that suggests that we should not be
> optimizing our website based on visitor stats like others, including
> LibreOffice, are?

When we have an end-user website capable of optimisation along with project 
members stepping forward to harvest the data, process it and act upon it, that 
will be a fine thing to do. What's needed, when it's needed.

S.



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