On Sun, Sep 4, 2011 at 15:47, Rob Weir <robw...@apache.org> wrote: > On Sun, Sep 4, 2011 at 1:39 AM, Jean Weber <jeanwe...@gmail.com> wrote: >> On Sun, Sep 4, 2011 at 15:18, Rob Weir <robw...@apache.org> wrote: >>> On Sun, Sep 4, 2011 at 1:10 AM, Jean Weber <jeanwe...@gmail.com> wrote: >>>> >>>> IMO, documentation.dev can be mapped to ooo-dev. That list was used >>>> for policy and infrastructure discussions, which would fit well on >>>> ooo-dev. >>>> >>>> I would like to see user-faq.authors mapped to ooo-userdocs, for >>>> reasons stated earlier, so I shall endeavour to find several >>>> moderators and a core group of list members. The list certainly >>>> fulfills the criterion of discussion on the legacy OOo list. >>>> >>> >>> Would it be worth generalizing this to a list that covers help, >>> documentation, training/tutorials,FAQ's, even support technology (as >>> opposed to support delivery)? So something like ooo-user-services, or >>> ooo-infodev, or something like that? If we really think that there >>> should be a better connection and sharing among these concerns, >>> getting them discussed on the same list might help encourage >>> cross-pollination. >> >> >> Yes, certainly the list should cover all content types (help, >> training/tutorials -- including video, FAQs, user guides, etc). To me >> "userdocs" does encompass all of those forms, but perhaps another name >> would convey that meaning better to other people. I'd be happy with >> (say) ooo-infodev or a similar name; I was just looking for the >> shortest variation that would work. (Aside: I wonder how common or >> well-known the phrase "information development" is outside of IBM. Not >> an important consideration, just idle curiosity.) >> >> I have no objection to including and encouraging the discussion of >> other forms of user support. It's probably a good idea to include >> them, to (as you say) encourage better connection and sharing. >> > > Great. The name is less important than the intent to be inclusive of > these topics. I was just a little concerned the the word "user" in > the list name might be a false attractor for users.
VERY good point. We often got user-support questions sent to the "documentation" list, so having "user" in the name might make the problem worse. With that in mind, "ooo-infodev" or "ooo-docs" do seem like better choices. Anyone interested in producing user-oriented documentation can be directed to the list, and perhaps users looking for answers won't be attracted to it. > > I'd volunteer to moderate. OK, that makes two from North America, though it seems to me you have rather a lot on your plate already. A bit later, when the Europeans are stirring, we might hear from someone there. Meanwhile, I'll mention this at ODFAuthors. --Jean
