On 10/19/2011 01:18 PM, Shane Curcuru wrote:
Two important comments:
On 10/19/2011 4:11 PM, Andrea Pescetti wrote:
On 17/10/2011 Rob Weir wrote:
...snip...
And (this is a vital detail) we should give a message of continuity, not
of disruption. We (in this context, i.e., Italian end-users mailing
lists) shouldn't communicate in a way that implies that the old
OpenOffice.org is dead and that a new OpenOffice.org is born, since the
product our users will be talking about in the mailing lists is still
the "old" OpenOffice.org, and the fact that the new home is at Apache is
not a fundamental difference to them; they will continue using the
product and taking care, when the time comes, of localization and QA; we
would scare users and contributors away by describing an "old/dead"
OpenOffice.org.
I would turn the post you describe into a warning that the mailing list
address will change, including all information about Apache but not
requiring users to take action. I volunteer to consolidate the 12 lists
into 3 and to subscribe users to the right ones (of course, being
"project owner" of it.openoffice.org, I have a list of all subscribers
to the 12 lists).
I agree that the message should be positive, and that it's a change of
mailing list name, but it will still be used to help support users.
Note that I disagree with having three lists; I would far prefer to
start with a single list per NL. We've found in most projects that
having fewer lists encourages a stronger community.
I would think one list per N-L would be fine for now. It would make
where to go for what easier to manage in any case.
In any case, details of which lists are which can be worked out in the
wiki page listing the mappings, I'd hope.
One can find flaws in this process since, from a technical point of
view, we are mass-subscribing users; but remember that this is just a
migration. I read your remarks in other threads, but we don't risk to
help spammers this way (there is no spam on the 12 lists I monitor) and
it would be a suicidal move for OpenOffice.org to shut down mailing
lists and leave the majority of users in a position where they can say
"OpenOffice.org is dead, to the point that even the peer-support mailing
lists have been shut down".
Actually, I'm pretty sure we will not be mass-subscribing users. That is
generally regarded as a very bad idea in Apache projects, and given EU
privacy laws I'm not even sure we should be auto-subscribing people to
new lists. Rob noted, instead, that we'd make it easy for users on a
specific list to click a link to subscribe to the new, equivalent list.
...snip...
7) After two weeks we request via Oracle that the Kenai admins close
the lists, per:
http://kenai.com/projects/help/pages/ManageProject#MailingLists
I would change this into a one-month period in which the old addresses
still work but just as forwarders to the new (remapped) lists, followed
by a silent closure of the old addresses.
I like the idea of the transfer period being a month instead of two
weeks, if we believe the existing servers will last that long. Many
users may not check these lists that often. But that's just my suggestion.
- Shane
--
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MzK
"There is no such thing as coincidence."
-- Leroy Jethro Gibbs, Rule #39
