On Sun, Jun 10, 2012 at 10:45 PM, Kevin Grignon
<kevingrignon...@gmail.com> wrote:
> KG01 - See comments inline.
>
> On Jun 11, 2012, at 10:27 AM, Rob Weir <robw...@apache.org> wrote:
>
>> On one of the UX threads there is ongoing discussion about a possible
>> user survey.
>
> KG01 - Yes, we need data.
>
>> I mentioned that we have some info from users, from
>> information collected by Google Analytics.  There was some interest in
>> this data, so I offered to put together a little report.
>
> KG01 - Thanks for compiling this data. Moving forward, how might we enact a 
> process that harvests this data and generates snapshots that can be used as 
> input to informed design and development decisions?
>

The data is collected continuously.  That is automated.  Reports can
be manually generated, as in this case.  Or they can also be automated
and sent to the list.

>> Here it is.
>> This is data collected from those who downloaded OpenOffice in the
>> last month.  This includes those who downloaded AOO 3.4, but also
>> those who downloaded OOo 3.3 through the website as well.
>
> KG01 - This is great data. While we will still need to include some basic 
> demographic questions in our surveys to support correlation of data sets, 
> establish context of use, and support analysis, the available download data 
> will help is keep our surveys light and consumable.
>

Right.  You need something to correlate your other questions again.
But the data from web site visitors should help you formulate those
demographic questions.  Also, there are some things that very few
users would be able to answer.  For example , if you asked what their
screen resolution was, most real end users would either skip the
question or guess.

>>
>> Regards,
>>
>> -Rob
>>
>> Locale (This is the locale as set in the browser used to download OpenOffice)
>>
>> 1.    en-us 34.18%
>> 2.    ja 6.53%
>> 3.    fr    6.15%
>> 4.    de-de    5.42%
>> 5.    it    5.28%
>> 6.    es    4.87%
>> 7.    de    4.57%
>> 8.    pl    4.31%
>> 9.    ru    3.16%
>> 10.    en-gb    2.69%
>> 11.    it-it    2.60%
>> 12.    es-es    2.35%
>> 13.    nl    1.60%
>> 14.    zh-tw    1.42%
>> 15.    en    1.26%
>> 16.    ru-ru    1.12%
>> 17.    pt-br    1.04%
>> 18.    da    0.86%
>> 19.    sv    0.78%
>> 20.    ja-jp    0.77%
>> 21.    zh-cn    0.61%
>> 22.    tr    0.55%
>> 23.    fr-fr    0.48%
>> 24.    es-419    0.40%
>> 25.    sv-se    0.40%
>>
>>
>> Browser used:
>>
>> 1.    Firefox    30.33%
>> 2.    Internet Explorer     30.06%
>> 3.    Chrome    27.30%
>> 4.    Safari    8.41%
>> 5.    Opera    2.67%
>>
>> Most common browser versions:
>>
>> 1.    Firefox    12.0    21.36%
>> 2.    Internet Explorer 9.0    14.41%
>> 3.    Chrome    19.0.1084.52 12.46%
>> 4.    Internet Explorer    8.0    12.10%
>> 5.    Chrome    18.0.1025.168    6.37%
>> 6.    Chrome    19.0.1084.46    5.41%
>> 7.    Safari    534.57.2    2.21%
>> 8.    Internet Explorer    7.0    2.20%
>> 9.    Opera    11.64    1.80%
>> 10.    Firefox    11.0    1.74%
>>
>>
>> Most common operating systems:
>>
>> 1.    Windows    83.74%
>> 2.    Macintosh 10.79%
>> 3.    Linux 3.41%
>>
>>
>> Detail for Windows users (so all Windows users together == 100%)
>>
>> 1.    7 56.56%
>> 2.    XP 32.43%
>> 3.    Vista 9.85%
>> 4.    NT 0.58%
>> 5.    Server 2003 0.39%
>> 6.    2000 0.16%
>> 7.    98 0.02%
>> 8.    ME 0.00%
>>
>> Detail for Mac users (so all Mac users together == 100%)
>>
>> 1.    Intel 10.7 55.46%
>> 2.    Intel 10.6 31.92%
>> 3.    Intel 10.5 7.70%
>> 4.    PPC 10.5 1.63%
>> 5.    PPC 10.4 1.57%
>> 6.    Intel 10.4 1.01%
>> 7.    PPC     0.38%
>> 8.    Intel 0.17%
>> 9.    Intel 10.8 0.16%
>> 10.    (not set)    0.00%
>>
>>
>> Detail for Linux  users (so all Linux users together == 100%)
>>
>> 1.    i686 61.31%
>> 2.    x86_64 37.82%
>> 3.    (not set)    0.48%
>> 4.    zbov 0.15%
>> 5.    armv7l    0.13%
>> 6.    ppc    0.03%
>> 7.    x86    0.02%
>> 8.    i586 0.02%
>> 9.    zvav 0.01%
>> 10.    armv6l 0.01%
>>
>>
>>
>> Screen resolutions:
>>
>> 1.    1366x768    18.59%
>> 2.    1280x800    12.90%
>> 3.    1024x768    12.20%
>> 4.    1280x1024    10.15%
>> 5.    1920x1080    8.94%
>> 6.    1440x900    7.20%
>> 7.    1680x1050    5.32%
>> 8.    1600x900    4.46%
>> 9.    1024x600    3.04%
>> 10.    1920x1200    2.04%
>>
>>
>> Color Depth:
>>
>> 1.    24-bit    54.31%
>> 2.    32-bit    43.73%
>> 3.    16-bit    1.81%
>> 4.    4-bit    0.11%
>> 5.    8-bit    0.01%
>> 6.    32-bit    0.01%
>>
>> Java support (in browser)
>>
>> 1.    Yes    78.21%
>> 2.    No    21.78%

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