Hi,

Open your Task Manager (if you use Windows) and on the Processes tab find soffice.bin and/or soffice.exe and kill these processes.

Martin

On 30/03/2012 9:50 AM, Angela Black wrote:
Please wait while the Installation Wizard installs OpenOffice.org3.3.  This may 
take several minutes.  Then I get a pop up asking me to :

Please exit OpenOffice.org3.3 and the OpenOffice.org 3.3 Quickstarter before 
you continue.  If you are using a mulit-user system, also make sure that no 
other user has OpenOffice.org 3.3 open.

Well I don't have anything open when it says that.  No I am not using a multi 
user system.  This is a home computer, I work from home.

And now I can't open any of my documents I already have saved in Open Office.  
And often when I X out at the end of the day it looses my document and has to 
have me click to recover document.

I need those documents for my job...oh dear.  Is there a phone line for tec 
support?

Can you help me,
Angela Black

Washington State

                                        

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