[utenti] problemi di crash

Wed, 21 Mar 2012 06:56:38 -0700 

Buongiorno,
il mio programma Open Office 3.3 va in crash dopo pochi minuti dall'apertura; non ripristina i documenti o, se li ripristina, alla loro successiva apertura, si verifica un altro crash. 
L'errore segnalato รจ il seguente:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE errormail:errormail PUBLIC "-//OpenOffice.org//DTD ErrorMail 1.0//EN" "errormail.dtd"> <errormail:errormail xmlns:errormail="http://openoffice.org/2002/errormail"; usertype=""> <reportmail:mail xmlns:reportmail="http://openoffice.org/2002/reportmail"; version="1.1" feedback="true" email="[email protected]"> 
<reportmail:title></reportmail:title>
<reportmail:attachment name="description.txt" media-type="text/plain;charset=UTF-8" class="UserComment"/> <reportmail:attachment name="user.dmp" media-type="application/octet-stream" class="UserDump"/> 
</reportmail:mail>
<officeinfo:officeinfo xmlns:officeinfo="http://openoffice.org/2002/officeinfo"; build="330m20(Build:9567)" platform="wntmsci12.pro" language="" procpath="C:\Program Files\OpenOffice.org 3\program\" exceptiontype="0xC0000005" product="OpenOffice.org 3.3"/> <systeminfo:systeminfo xmlns:systeminfo="http://openoffice.org/2002/systeminfo";> <systeminfo:System name="Windows NT" version="6.1" build="7601" locale="0x00000410"/> 
<systeminfo:CPU type="x86"/>
</systeminfo:systeminfo>
<errormail:Stack type="Win32">
<errormail:StackInfo pos="0" ip="0x642066FD" rel="0x000066FD" ordinal="rtl_uString_newFromAscii+0x0000000C" name="sal3.dll" path="C:\Program Files\OpenOffice.org 3\URE\bin\"/> <errormail:StackInfo pos="1" ip="0x60F414C6" rel="0x000014C6" ordinal="component_getFactory+0x000004A0" name="wininetbe1.uno.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="2" ip="0x60F421E4" rel="0x000021E4" ordinal="component_getFactory+0x000011BE" name="wininetbe1.uno.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="3" ip="0x60F42605" rel="0x00002605" ordinal="component_getFactory+0x000015DF" name="wininetbe1.uno.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="4" ip="0x60F410DB" rel="0x000010DB" ordinal="component_getFactory+0x000000B5" name="wininetbe1.uno.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="5" ip="0x67E1FBC2" rel="0x0001FBC2" ordinal="cppu::createOneInstanceComponentFactory+0x00000B13" name="cppuhelper3MSC.dll" path="C:\Program Files\OpenOffice.org 3\URE\bin\"/> <errormail:StackInfo pos="6" ip="0x67E1DA33" rel="0x0001DA33" ordinal="cppu::createStandardClassWithSequence+0x00000B79" name="cppuhelper3MSC.dll" path="C:\Program Files\OpenOffice.org 3\URE\bin\"/> <errormail:StackInfo pos="7" ip="0x67E1E300" rel="0x0001E300" ordinal="cppu::createStandardClassWithSequence+0x00001446" name="cppuhelper3MSC.dll" path="C:\Program Files\OpenOffice.org 3\URE\bin\"/> <errormail:StackInfo pos="8" ip="0x67E20A22" rel="0x00020A22" ordinal="cppu::createOneInstanceComponentFactory+0x00001973" name="cppuhelper3MSC.dll" path="C:\Program Files\OpenOffice.org 3\URE\bin\"/> <errormail:StackInfo pos="9" ip="0x67E1DA33" rel="0x0001DA33" ordinal="cppu::createStandardClassWithSequence+0x00000B79" name="cppuhelper3MSC.dll" path="C:\Program Files\OpenOffice.org 3\URE\bin\"/> <errormail:StackInfo pos="10" ip="0x67E1E300" rel="0x0001E300" ordinal="cppu::createStandardClassWithSequence+0x00001446" name="cppuhelper3MSC.dll" path="C:\Program Files\OpenOffice.org 3\URE\bin\"/> <errormail:StackInfo pos="11" ip="0x634E3046" rel="0x00023046" ordinal="component_getFactory+0x00022005" name="bootstrap.uno.dll" path="C:\Program Files\OpenOffice.org 3\URE\bin\"/> <errormail:StackInfo pos="12" ip="0x63467BD5" rel="0x00017BD5" name="configmgr.uno.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="13" ip="0x63470D09" rel="0x00020D09" name="configmgr.uno.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="14" ip="0x63464153" rel="0x00014153" name="configmgr.uno.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="15" ip="0x6345C3A6" rel="0x0000C3A6" name="configmgr.uno.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="16" ip="0x67D6C639" rel="0x0000C639" ordinal="ucbhelper::InternetProxyDecider::getProxy+0x000005B6" name="ucbhelper4MSC.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="17" ip="0x67D6CBC1" rel="0x0000CBC1" ordinal="ucbhelper::InternetProxyDecider::InternetProxyDecider+0x0000002C" name="ucbhelper4MSC.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="18" ip="0x65D30608" rel="0x00010608" ordinal="component_getFactory+0x0000E8C0" name="ucpdav1.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="19" ip="0x65D37250" rel="0x00017250" ordinal="component_getFactory+0x00015508" name="ucpdav1.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="20" ip="0x65D37C57" rel="0x00017C57" ordinal="component_getFactory+0x00015F0F" name="ucpdav1.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="21" ip="0x65D2F39C" rel="0x0000F39C" ordinal="component_getFactory+0x0000D654" name="ucpdav1.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="22" ip="0x65D2FA33" rel="0x0000FA33" ordinal="component_getFactory+0x0000DCEB" name="ucpdav1.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="23" ip="0x6C79429D" rel="0x0000429D" ordinal="component_getFactory+0x00002DC1" name="updatefeed.uno.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="24" ip="0x6C79467F" rel="0x0000467F" ordinal="component_getFactory+0x000031A3" name="updatefeed.uno.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="25" ip="0x6C7957AD" rel="0x000057AD" ordinal="component_getFactory+0x000042D1" name="updatefeed.uno.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="26" ip="0x6D48D6F9" rel="0x0000D6F9" ordinal="dp_misc::getExtensionWithHighestVersion+0x0000047A" name="deploymentmiscmi.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="27" ip="0x6D48DF7A" rel="0x0000DF7A" ordinal="dp_misc::getExtensionWithHighestVersion+0x00000CFB" name="deploymentmiscmi.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="28" ip="0x6D48E30F" rel="0x0000E30F" ordinal="dp_misc::getOnlineUpdateInfos+0x000001EB" name="deploymentmiscmi.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="29" ip="0x61768EDF" rel="0x00008EDF" ordinal="GetVersionInfo+0x00004588" name="deploymentmi.uno.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="30" ip="0x616BC4B5" rel="0x0000C4B5" ordinal="component_getFactory+0x000042FD" name="updchk.uno.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="31" ip="0x616B7C63" rel="0x00007C63" name="updchk.uno.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="32" ip="0x616B7E1D" rel="0x00007E1D" name="updchk.uno.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="33" ip="0x616B2DB8" rel="0x00002DB8" name="updchk.uno.dll" path="C:\Program Files\OpenOffice.org 3\program\"/> <errormail:StackInfo pos="34" ip="0x64203A3A" rel="0x00003A3A" ordinal="osl_getGlobalMutex+0x0000001C" name="sal3.dll" path="C:\Program Files\OpenOffice.org 3\URE\bin\"/> <errormail:StackInfo pos="35" ip="0x70713433" rel="0x00023433" ordinal="endthreadex+0x00000044" name="MSVCR90.dll" path="C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\"/> <errormail:StackInfo pos="36" ip="0x707134C7" rel="0x000234C7" ordinal="endthreadex+0x000000D8" name="MSVCR90.dll" path="C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\"/> <errormail:StackInfo pos="37" ip="0x7708ED6C" rel="0x0004ED6C" ordinal="BaseThreadInitThunk+0x00000012" name="kernel32.dll" path="C:\Windows\system32\"/> <errormail:StackInfo pos="38" ip="0x7734377B" rel="0x0006377B" ordinal="RtlInitializeExceptionChain+0x000000EF" name="ntdll.dll" path="C:\Windows\SYSTEM32\"/> <errormail:StackInfo pos="39" ip="0x7734374E" rel="0x0006374E" ordinal="RtlInitializeExceptionChain+0x000000C2" name="ntdll.dll" path="C:\Windows\SYSTEM32\"/> 
</errormail:Stack>
<errormail:Checksums type="MD5">
<errormail:Checksum sum="0x1225CF0C435A25A8D0412F6E8C02E89F" bytes="1740800" file="sal3.dll"/> <errormail:Checksum sum="0x5E6BAC2857CFBF57BDEAF9284D3A65FF" bytes="432128" file="cppuhelper3MSC.dll"/> <errormail:Checksum sum="0x126732F0D9A95C12C78F00216A2B4742" bytes="452608" file="bootstrap.uno.dll"/> <errormail:Checksum sum="0x087EB687174376B2B9251D1EADACC73F" bytes="135680" file="deploymentmiscmi.dll"/> <errormail:Checksum sum="0x9BDC2D8821F7AFDEECBBACFDC922EAEC" bytes="653136" file="MSVCR90.dll"/> <errormail:Checksum sum="0xF1AB07DE6BEB19D26DBBBA8B03CC3EC5" bytes="542208" file="deploymentmi.uno.dll"/> <errormail:Checksum sum="0x4B045BCD95CA3066E8C1930A10E4D918" bytes="1288472" file="ntdll.dll"/> <errormail:Checksum sum="0x37591866F2AED79BE28B1329C0B5CF78" bytes="868352" file="kernel32.dll"/> <errormail:Checksum sum="0xB9758055F1394F166746009CA046584E" bytes="28672" file="wininetbe1.uno.dll"/> <errormail:Checksum sum="0xB853377BD2751D10D2B59D317BBC3F06" bytes="286720" file="ucpdav1.dll"/> <errormail:Checksum sum="0x85BF7F6447AA53F33671EA981FDDA690" bytes="174080" file="updchk.uno.dll"/> <errormail:Checksum sum="0xF8F870DB3F3328E1EDF45A1EA41AB7BF" bytes="396800" file="configmgr.uno.dll"/> <errormail:Checksum sum="0xE4A2D02A265499A9EDB983C7722FA4CC" bytes="53760" file="updatefeed.uno.dll"/> <errormail:Checksum sum="0x968EFA1A1B857D97F59D32E3F37E43CE" bytes="358912" file="ucbhelper4MSC.dll"/> 
</errormail:Checksums>
</errormail:errormail>

Ho installato e disinstallato Open almeno 3 volte ed il problema persiste.
Utilizzo il sistema Windows 7.
Riconoscente per l'aiuto e anche solo per l'ascolto, attendo una risposta.
Monica


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