What happens when they try to print a Windows test page on these printers, or from another program? What happens if you print to a virtual printer (like CutePDF) from Evergreen?
Aaron Z Jr. Systems Administrator Pioneer Library System 2557 State Rt. 21 Canandaigua, New York 14424 Phone: (585) 394-8260 ----- Original Message ----- > From: "Evette Atkin" <atk...@mcls.org> > To: "Evergreen Discussion Group" > <open-ils-general@list.georgialibraries.org> > Sent: Thursday, November 3, 2011 10:33:36 AM > Subject: Re: [OPEN-ILS-GENERAL] Windows 7 64 bit compatibility > issues? > The receipt printers are Epson TM-T88IV Model #M129H. The big printer > in > the office is a Zerox Phaser 7400. > Evette M. Atkin > Evergreen Coordinator > Midwest Collaborative for Library Services > 1407 Rensen St., Suite 1, Lansing, MI 48910-3657 > Phone (800)530-9019 ext 152 Fax (517)492-3808 > atk...@mcls.org > www.mcls.org > From: Aaron Zsembery <azsemb...@pls-net.org> > To: Evergreen Discussion Group > <open-ils-general@list.georgialibraries.org> > Date: 11/02/2011 02:53 PM > Subject: Re: [OPEN-ILS-GENERAL] Windows 7 64 bit compatibility > issues? > Sent by: open-ils-general-boun...@list.georgialibraries.org > What is the printer make and model? What version of EG? > We have Win7 x64 working with Star SP512 and SP212 printers under EG > 1.6.2.4. > Aaron Z > Jr. Systems Administrator > Pioneer Library System > 2557 State Rt. 21 > Canandaigua, New York 14424 > Phone: (585) 394-8260 > From: "Evette Atkin" <atk...@mcls.org> > To: "Evergreen Discussion Group" > <open-ils-general@list.georgialibraries.org> > Sent: Wednesday, November 2, 2011 1:55:21 PM > Subject: [OPEN-ILS-GENERAL] Windows 7 64 bit compatibility issues? > Hi all. One of our libraries recently purchased new computers for > their circulation department. When trying to print (from Evergreen) > to a regular printer, nothing but garbage comes out. When they > attempt to print to the receipt printer, there is a spooling error > and the machine crashes and needs to be rebooted. The new machines > are Window 7 64-bit. Has this happened to anyone else and does > anyone have any suggestions on how to fix this? > Thanks! > Evette M. Atkin > Evergreen Coordinator > Midwest Collaborative for Library Services > 1407 Rensen St., Suite 1, Lansing, MI 48910-3657 > Phone (800)530-9019 ext 152 Fax (517)492-3808 > atk...@mcls.org > www.mcls.org
