Gordana Vitez <gvitez@...> writes: > > > Hi Tara, > > We're using Windows 7 (32 bit# with TM-T88V and TM-T88IV receipt printers and we find that they work very well. We have 2 campus libraries and haven't had any problems printing. > > We're on Evergreen 2.0.7. > > Thanks! > Gordana > > > Gordana Vitez > Library Services & Systems CoordinatorNC Libraries and Learning Commons > Niagara College300 Woodlawn RdWelland OntarioL3C 7L3Phone: #905# 735 2211 ext 7404Fax: #905# 736 6021gvitez <at> niagaracollege.ca > >>> Tara Robertson <information.detective- [email protected]> 12/15/2011 6:29 PM >>>Hi,I'm wondering if anyone is using Windows 7 with the Epson TM-T88V thermal receipt printers. We're using the Sitka's Evergreen staff client #2.0.5).I've been working with our IT department to try and figure out why the receipt printers don't work. We've downloaded the print drivers from the Epson website. We're able to print a test from Windows. Sometimes we're able to print a test from Printer Settings Editor in Evergreen. We aren't able to print actual receipts, like a hold_slip or checkout. Our IT department is looking for someone else who has this working, so they can check what settings are being used. They think it's an Evergreen problem, but I think there's something weird with how they've imaged the computers. This is the Windows error that we get:Microsoft Visual C++ Runtime Library Program:C:\Windows\system32\spoolsv.exe Error R6002 -Floating Point Support Not Loaded Please let me know if this works for you. Also, please let me know if you're using the 32-bit or 64-bit version of Windows 7.Thanks!Tara RobertsonEmily Carr University of Art + Design > >
Hi Gordana & Tara Would you be able to tell me what version of the Epson print driver you are using? We were using version 4.12 here but upgraded to the new version 4.52 and now we are unable to print receipts. Tara this may also be your issue, try downgrading your print driver to version 4.12 and see if this solves the problem. Thanks, Darryl Darryl Jones TNRD Library Systems
