Holds and transits, by default, use the "Default" context, not the
receipt context. This is a matter of contention amongst libraries,
whether or not they are "receipts".
The solution was to, for master/2.2, add an option to allow selecting
of a printer context per template. Other consortia have, I am told,
modified the client to use the "receipt" context for those slips. Our
libraries just use the "default" context only for those machines that
print hold or transit slips, and print other things from other
workstations right now.
Thomas Berezansky
Merrimack Valley Library Consortium
Quoting George Tuttle <gtut...@prlib.org>:
DAMN!
* I deleted all prefs.js files
* Deleted all OpenILS folders
* Uninstalled Evergreen Staff and made sure there were no earlier
versions of Evergreen
* Re-booted the computer
* Re-installed Evergreen Staff/Client
* Went to Printer Settings Editor
* Selected "Receipt"
* Clicked on "Set Default Printer and Print Test Page" and set my
receipt printer as Epson TM-T88V (the test page printed)
* Clicked on "Page Settings" and set my page setup
* And then I check-in a transit hold and it fails to print to the
receipt printer, but prints to the printer that is used for the Holds Pull
List, instead
More. When I allowed it to prompt, it would prompt to the wrong printer. If
I selected the Epson from the prompt, it would print an 8 1/2 inch receipt
w/.5 inch margin. Click on Printing Preferences from the prompt and I saw HP
LaserJet preferences, not Epson.
Any thoughts? The computer I was using runs Windows XP. I will check to see
if I am having this problem on any computers running Windows 7
George the Librarian
Piedmont Regional Library System
Winder, GA
-----Original Message-----
From: open-ils-general-boun...@list.georgialibraries.org
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of
Thomas Berezansky
Sent: Wednesday, January 25, 2012 1:19 PM
To: Evergreen Discussion Group
Subject: Re: [OPEN-ILS-GENERAL] When the Printer Settings Editor stops
working
The prefs.js file lives in the user's profile directory, usually in
the Roaming section...but some of the printer settings may (when using
per-machine registration) may be in the staff client install directly
or in the user's profile directory.
Unless you wiped out all the profile (roaming and local and such)
folders and the install directory you can't be certain some settings
aren't kicking around still.
Thomas Berezansky
Merrimack Valley Library Consortium
Quoting George Tuttle <gtut...@prlib.org>:
Thanks, I will test this. I don't understand why when I deleted the
OpenILS
folder didn't wipe out the prefs.js file. It should have, shouldn't it? I
guess not.
George the Librarian
Piedmont Regional Library System
Winder, GA
-----Original Message-----
From: open-ils-general-boun...@list.georgialibraries.org
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of
Thomas Berezansky
Sent: Wednesday, January 25, 2012 10:52 AM
To: open-ils-general@list.georgialibraries.org
Subject: Re: [OPEN-ILS-GENERAL] When the Printer Settings Editor stops
working
I assume that part of the problem is differences in what context is
expected for a given receipt template.
Hold and Transit *slips* use the default context, for example, while
some groups expect them to use the receipt context.
To reset all printing related preferences you would need to wipe out
the prefs.js file or the proper lines within it (or use the
"about:config" interface from the admin menu) to remove all set
preferences that start with "print.", as well as remove all
gPrintSettings.* files from the chrome directory (profile or install
directory, as appropriate).
Once things are reset you would need to re-configure your printing,
obviously, but extra settings will no longer be there.
Thomas Berezansky
Merrimack Valley Library Consortium
Quoting George Tuttle <gtut...@prlib.org>:
The problem:
On some circulation computers the Printer Settings Editor in Evergreen
Staff/Client works, and on others , it doesnt.
In cases where it doesnt, Set Default Printer and Print Test Page
responds and prints a test page to the correct printer. And the test page
will follow the page settings set in the Printer Settings Editor. BUT in
Check Out and Check In, it will ignore the Printer Settings Editor and
receipts will print to the holds pull list, default printer and other
bizarre behavior. And though one can select the printer prompt option,
that
can result in an unusable, 8 ½ inch receipt with a ½ inch margin.
Is there a solution to this problem? Deleting the OpenILS folder, doesnt
help. Playing with the Printer Property in Windows, doesnt work either
Evergreen version 2.1.1
Thanks
George Tuttle
Computer Services Librarian
Piedmont Regional Library System
770-867-2762 x113
770-891-0654 (cell)
770-867-7483 (fax)
<mailto:gtut...@prlib.org> gtut...@prlib.org
