Hi Tara, Gordana & Dan,
I wonder whether any of you ever wait overnight to check out (pick up)
a "late" reservation.
I have no problem checking out the "late" reservation on the same day
when it becomes late, but not possible the next morning.
I tried it with both catalogued and non-catalogued resources with the
same result.
I did step #4. It changes the item's status to Reshelving. It is not
possible to check in non-catalogued resources.
Since everyone says it works, am I the only one having bad luck? Or
overnight does cause some issue?
Thanks
Tina
Quoting Gordana Vitez <gvi...@niagaracollege.ca>:
Hi everyone,
I think the key...I might be wrong though...is step #4 Dan's checkin
after capturing the resource. That seems to be key to eliminating
the late checkin issue. I will let folks at Niagara know.
Thanks, Dan!!
Gordana
Tara Robertson <information.detect...@gmail.com> 1/25/2012 6:23 PM >>>
Hi Dan,
I did the same test that you did on Sitka's production server
(version 2.0.2) and got the same result as you did.
It worked. Yay! Gordana--did you find the same thing?
Hrm. I wonder if our staff are doing this correctly...
Thanks,
Tara
On Wed, Jan 25, 2012 at 8:20 AM, Gordana Vitez
<gvi...@niagaracollege.ca> wrote:
Hi Dan,
Thanks for walking through the whole process. I'll go through it on
our end with some real reservations and see if we're still having
the late checkout issue or not.
That being said, I think there are things we need to do to the
booking module in order to make it a really good tool. Some of the
things Tara mentioned (being able to see who has a booked item
checked out in their name, being able to see a listing of future
bookings for an item...just to name a couple) would make it great.
Do you hear "complaints" like that at Laurentian?
Thanks!
Gordana
Dan Scott <d...@coffeecode.net> 1/25/2012 10:51 AM >>>
On Wed, Jan 25, 2012 at 9:53 AM, Gordana Vitez
<gvi...@niagaracollege.ca> wrote:
Hi Dan,
I probably should have clarified my language as well. We capture
reservations; however, we still have the same issues with "late pickups" and
have to taken to capturing and checking out at the time the pickup is
expected.
So... I just ran through the following workflow on our Evergreen 2.1
production system:
1. Made an existing item bookable (through Item Status -> Make item bookable)
2. Used "Booking -> Create reservation" to create a reservation for
that item 20 minutes in the future
3. Used "Booking -> Capture resources" to capture the item
4. Used "Circulation -> Check in items" to check in the item (this
wasn't necessary according to the docs, but I wasn't looking at the
docs at the time, so any "transit to reservations" message triggers a
Pavlovian "must check in" response...)
5. Waited 35 minutes, so 15 minutes past the time the item was
supposed to be picked up, then used "Booking -> Pick up reservations"
to show the list of reservations for the target patron. The item in
question was displayed.
6. Selected the item and clicked "Pick up". The item was checked out
to the target patron.
7. Used "Circulation -> Check in items" to return the item.
There are all kinds of qualifiers here; this was the first reservation
for the item, and the first reservation for that patron, and there was
only one concurrent reservation for that patron, and the extra "Check
in" after "Capture" might have thrown things off... but I hit no
roadblocks in terms of checking out a late item.
Tina Ji
Trainer/Help Desk Specialist
BC SITKA Evergreen Implementation
Tel: 604-542-0325
