George, We are on 2.1 as well and had this issue. Setting the library setting "Circ: Lost item available on checkin" to True will resolve this issue.
Beth System Manager Sage Library System On Wed, Apr 25, 2012 at 11:31 AM, George Tuttle <[email protected]> wrote: > We have noticed that “Restore overdues on lost item return” and “Void > lost item billing when returned” do not work consistently. Though both are > set as True (see screenshot), it only works when the lost item is returned > to the “Circulation Library.” **** > > **** > > ** ** > > If it is returned to any other library in our consortium, it will work as > if both are set as False, instead of True. See below. Both “Mona Lisa > Smile” and “The Silence of the Lambs” have an item billing price of $21.00, > processing fee of $5.00, and an overdue balance of $5.00. “Mona Lisa > Smile,” checked-in at PIED-NIC and then PIED-WIN, did not restore the > overdues or void the item billing, but “The Silence of the Lambs” > checked-in at Circulation Library PIED-WIN, only, did.**** > > **** > > ** ** > > Why the inconsistent behavior? We are on Evergreen 2.1.**** > > ** ** > > I think I understand what is happening, but I need an official explanation. > **** > > ** ** > > Thanks**** > > ** ** > > George Tuttle**** > > Computer Services Librarian**** > > Piedmont Regional Library System**** > > 770-867-2762 x113**** > > 770-891-0654 (cell)**** > > 770-867-7483 (fax)**** > > [email protected]**** > > ** ** >
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