Hi Everyone,
We are running 2.2, and our "Hold Expires from Shelf Soon" action trigger isn't sending out the email. Is anyone currently using this trigger and having emails sent to their patrons? Here's what we have done thus far: We set up the "Default hold shelf expire interval" in Library Settings to be on the consortium level. This setting is working correctly across the board. We copied the "Hold Expires from Shelf Soon" action trigger and assigned it to the library accordingly. It was noticed that our copy of the original action trigger was missing the event_parameter of "check_email_notify" but after added still no email was sent. All of our other email notices are going out, so we aren't sure what we are missing. Any guidance would be greatly appreciated. Thanks, Melissa Melissa Lefebvre Evergreen Support Manager Bibliomation, Inc. 32 Crest Road Middlebury, CT 06762 203-577-4070 ext. 116
