Yes, we have confirmed that Safari 6 on Mac OS X and Safari on iOS 6 do not work with the JSPAC. We are recommending alternative browsers (Firefox or Chrome on Mac OS X, Chrome or Opera on iOS 6) until we're able to upgrade to a version that can run TPAC.
----- Original Message ----- > From: "Dan Scott" <d...@coffeecode.net> > To: "Evergreen Discussion Group" <open-ils-general@list.georgialibraries.org> > Sent: Tuesday, October 30, 2012 12:48:04 PM > Subject: Re: [OPEN-ILS-GENERAL] Evergreen and Apple > > Hi James: > > On Tue, Oct 30, 2012 at 04:32:22PM +0000, James Wagner wrote: > > I've had several patrons come into the library saying they couldn't > > access their accounts from their Apple products. Two have been > > using Safari on their computers, one person was using an iPad 2 > > (upgraded to 3?), and another person was using their iPhone. The > > problem is that Evergreen is not showing them the login screen, so > > they can't put items on hold or see their account information. > > Could this be an authentication issue? > > > > Unfortunately, this is not a universal problem. One of my staff > > used her iPod to log into her account and renew a book, this > > morning. Her iPod is several years old. Could there be something > > about newer Apple software that doesn't play nicely with > > Evergreen? > > > > We started getting the complaints shortly after we upgraded from > > 2.2.1 to 2.2.2. > > I noticed you're still using the JSPAC, which has huge amounts of > JavaScript and is quite fragile as a result... that's why we switched > to > the TPAC as the recommended catalogue as of Evergreen 2.3 (and will > be > removing the JSPAC entirely in 2.4). You do have a version of the > TPAC > on 2.2 ( https://lincoln.niagaraevergreen.ca/eg/opac/home ) but it is > rather limited in functionality in comparison to the 2.3 edition. > > I'm wondering if the problems you're seeing have more to do with > upgrades to iOS and OS X that might have rolled out at the same time > as > your Evergreen 2.2.1 -> 2.2.2 upgrade. One of the major problems with > the JSPAC is that we're using a version of a JavaScript library that > dates back several years ans thus doesn't know about the quirks (or > even > the existence of) new browser versions. I know that IE 10 breaks on > the > JSPAC as well, probably due to the JavaScript library not knowing how > to > deal with a two-digit version number for IE. > -- Chris Sharp PINES Program Manager Georgia Public Library Service 1800 Century Place, Suite 150 Atlanta, Georgia 30345 (404) 235-7147 csh...@georgialibraries.org http://pines.georgialibraries.org/