Thanks to folks
who responded about this. The problem was that we had to have
the "print silently" option checked, otherwise the printer
simply wouldn't print. I just thought I'd share in case anyone
else runs into the same issue!
Cheers!
Buzzy Nielsen
************************************
Library Director
Hood River County Library District
502 State St
Hood River, OR 97031
541-387-7062
http://hoodriverlibrary.org
On 10/01/2013 11:07 AM, Buzzy Nielsen wrote:
Hi everyone,
I'm testing a new receipt printer, a Star Micronics TSP100, in
Evergreen. We use Evergreen 2.4, and our staff workstations run
Linux Mint Debian Edition. Unfortunately, I'm having trouble
getting the receipts to print correctly. The printer drivers are
recognized, and all of programs are able to print to the printer
just fine. However, Evergreen seems to have issues with it. It
will only print if I have the paper size set to a "normal" size
(e.g. US letter). However, if I print to the printer with that
size paper set, the text is tiny (as in, 1-2 point font). If I
have the paper size set to the printer tape size (e.g. 72mm X
2000mm), then Evergreen simply won't print to the printer at
all.
Does anyone have any wisdom to impart on how I can get our
receipts to printer correctly? Is this something where I should
be changing the font size in the receipt template? Is there a
way I can get Evergreen to recognize the correct paper size?
I've attached the printer settings.
Cheers!
Buzzy Nielsen
************************************
Library Director
Hood River County Library District
502 State St
Hood River, OR 97031
541-387-7062
http://hoodriverlibrary.org
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