Response # 2 from Georgia Pines -- ever the team player -----Original Message----- From: open-ils-general-boun...@list.georgialibraries.org [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of McCanna, Terran Sent: Monday, April 14, 2014 4:12 PM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] Items not checking in?
Most of those alerts are important, are they not? It's been a little while, but when I've covered Circ and done check-ins, I don't recall getting anything that I regarded as an unnecessary alert - I only recall things that required some sort of staff action such as routing, printing hold slips, etc. If alerts were suppressed, wouldn't that cause far more staff error? Terran McCanna PINES Program Manager Georgia Public Library Service 1800 Century Place, Suite 150 Atlanta, GA 30345 404-235-7138 tmcca...@georgialibraries.org ----- Original Message ----- From: "Jason Etheridge" <ja...@esilibrary.com> To: "Evergreen Discussion Group" <open-ils-general@list.georgialibraries.org> Sent: Monday, April 14, 2014 4:02:49 PM Subject: Re: [OPEN-ILS-GENERAL] Items not checking in? > Evergreen has lots of alerts - we tracked them for a week once. One thing I want to mention is that it was an intentional design decision that certain workflows got "halted" by pop-up alerts, and there was a great fear of users accidentally "scanning through" an alert without noticing. It seems like we've been slowly trying to mitigate the consequences of that decision, for example, with the menu option Checkin Modifiers->Ignore Pre-cataloged Items and the experimental Fast Entry (Asynchronous) checkbox, and culminating in the "Suppress popup-dialogs during check-in" library setting. It may be time to rethink this behavior from the ground-up, or at the very least, better document it (I had forgotten all about that library setting, despite having wrote it, and I bet a lot of folk would love to have it enabled). -- Jason Etheridge | Support Manager | Equinox Software, Inc. / The Open Source Experts | phone: 1-877-OPEN-ILS (673-6457) | email: ja...@esilibrary.com | web: http://www.esilibrary.com
