Did you make any changes to your default circulation policy? I received the
no_matchpoint error when I attempted to modify the loan duration in our default
Circulation Policy Configuration. My solution was to restore the original
policies to their defaults and then create a new policy for specific
items(Permission Group, Circulation modifier, Copy location. . .etc).
On May 21, 2014, at 1:58 PM, Janice Huber <janice.hu...@asburyseminary.edu>
wrote:
> Okay, I got good thoughts and suggestions for my Hard Due date issue but when
> I tried to delete and add a new Hard Due date to start over, I started to get
> a message that starts with a "no match points" message and goes on to the
> below message:
>
> Network or server failure. Please check your Internet connection to
> evergreen-dev.asburyseminary.edu and choose Retry Network. If you need to
> enter Offline Mode, choose Ignore Errors in this and subsequent dialogs. If
> you believe this error is due to a bug in Evergreen and not network problems,
> please contact your help desk or friendly Evergreen administrators, and give
> them this information:
> method=open-ils.circ.checkout.full.override
> params=["65364592fe99660d932b708ae4ecd961",{"barcode":"1000023285","patron":10629},0]
> THROWN:
> {"payload":[],"debug":"osrfMethodException : *** Call to
> [open-ils.circ.checkout.full.override] failed for session
> [1400676484.461296.140067648415801], thread trace [1]:\nCan't call method
> \"duration_rule\" on an undefined value at
> /usr/local/share/perl/5.14.2/OpenILS/Application/Circ/Circulate.pm line
> 1914.\n\n","status":500}
> STATUS:
>
> I don't know it someone else made a change in our system or if what I was
> trying to do caused this error. The book I am trying to check out gives that
> same message for every type of patron. I was only working with a policy for
> one type of patron....so wise ones, any insight.
>
> We were able to add a duration rule of "default" and leave the hard due date
> actively in a field also but now we get the message of "no match points" and
> then "There was a network failure."
>
> The consistent issue here is "no match points". I have checked everywhere I
> can, making sure the default circulation policy has an entry for things like
> duration rule and max fines but something is not matching...
>
> Can anyone help? Fishing around all day is not getting it done.
>
>
> Janice Huber
> Information Commons Manager
> 204 N Lexington Ave
> Wilmore, KY 40390
> 859.858.2230
Trevor Johnson
Information Technology
Alabama Public Library Service
