Rogan, When you have a bare minimum setting in the hold policies, what does it look like? In other words, which fields can you leave blank and which HAVE to be filled in? It is possible that I have missed a setting somewhere.
Thanks! Jennifer -------------------------------------------------- Jennifer Walz, MLS - Head of Research & Distance Services Kinlaw Library - Asbury University One Macklem Drive, Wilmore, KY 40390 859-858-3511 ext. 2269 jlw...@asbury.edu From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Rogan Hamby Sent: Wednesday, August 26, 2015 3:27 PM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] System rules for hold? There are a lot of different ways to do holds policies. I'm guessing you have specific policies for different circulation modifers or shelving locations or however you approached it and there isn't a hold policy for this specific scenario (circ mod, copy location, whatever). I usually avoid this by having a generic policy that covers everything and then more specific policies that are exceptions. On Wed, Aug 26, 2015 at 3:03 PM, Walz, Jennifer <jlw...@asbury.edu<mailto:jlw...@asbury.edu>> wrote: All – Ok. I am getting this message when we place a hold for a student on a book from the stacks. The death cure / James Dashner. Hold was not successfully placed Problem: System rules do not define how to handle this item What does “system rules do not define” mean?? Which system rules and what should I set them to be to make them work correctly without needing an override? Thanks! Jennifer -------------------------------------------------- Jennifer Walz, MLS - Head of ILS Services Kinlaw Library - Asbury University 1 Macklem Drive, Wilmore, KY 40390 859-858-3511 ext. 2269<tel:859-858-3511%20ext.%202269> jlw...@asbury.edu<mailto:jlw...@asbury.edu> -- Rogan Hamby, MLS, CCNP, MIA Managers Headquarters Library and Reference Services, York County Library System “You can never get a cup of tea large enough or a book long enough to suit me.” ― C.S. Lewis<http://www.goodreads.com/author/show/1069006.C_S_Lewis>
