Just a note about the Missing Pieces functionality. I could not find documentation on it when I looked awhile back, so I just opened a Launchpad bug with a brief summary:
https://bugs.launchpad.net/evergreen/+bug/1706664 -- Michele M. Morgan, Technical Support Analyst North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org On Wed, Jul 26, 2017 at 8:12 AM, Boyer, Jason A <jbo...@library.in.gov> wrote: > It may be that a bug needs to be entered to let the Missing Pieces feature > "override" a canceled transit but in the meantime you don't have to > necessarily look up the last patron and go through all of that. If you use > the "Suppress Holds and Transits" option in the Checkin Modifiers menu on > the Checkin screen you can check the item in to remove the Canceled Transit > status without triggering any new holds or transits; then you should be > able to mark the item missing pieces normally. > > > > Jason > > > > -- > > Jason Boyer > > MIS Supervisor > > Indiana State Library > > http://library.in.gov/ > > > > *From:* Open-ils-general [mailto:open-ils-general- > boun...@list.georgialibraries.org] *On Behalf Of *Diane Disbro > *Sent:* Wednesday, July 26, 2017 7:57 AM > *To:* Evergreen Discussion Group <open-ils-general@list. > georgialibraries.org> > *Subject:* Re: [OPEN-ILS-GENERAL] transit > > > > **** This is an EXTERNAL email. Exercise caution. DO NOT open attachments > or click links from unknown senders or unexpected email. **** > ------------------------------ > > The Set Item as Missing Pieces is such a cool feature - when there isn't a > transit. We can go back to handling missing pieces the way we did with our > previous ILS. Find the last patron to circ the item and check it out to > him. Then we won't have to worry about transits. > > > > Thank you for letting me think out loud. > > > Diane Disbro > > Circulation Coordinator/Branch Manager > > Union Branch > > Scenic Regional Library > > 308 Hawthorne Drive > > Union, MO 63084 > > (636) 583-3224 > > > > On Tue, Jul 25, 2017 at 6:03 PM, Kathy Lussier <kluss...@masslnc.org> > wrote: > > Hi Diane, > > Thanks for the explanation! I see there is a Launchpad ticket on this - > https://bugs.launchpad.net/evergreen/+bug/1257910 - and I don't see any > sign that anyone is working on it. I would say that a number of backend > changes will be required to fix this issue, and the web client isn't > something that will be making backend changes. > > It would be good to hear how others handle this workflow in libraries that > are using the Mark Missing Pieces action. I'm not one of them, but I see > that there is a distinct 'Scan Item as Missing Pieces' action in the > circulation menu. If the staff person notices the missing pieces before the > checkin scan (I know this isn't always the case), it looks like it could be > scanned there without a risk of sending the item into transit. > > Kathy > > On 07/25/2017 06:21 PM, Diane Disbro wrote: > > You and Terran are both correct about the Damaged Item issue! > > > > We can’t, however, Edit Item Attributes in the Copy Editor while an item > has a status of In Transit or Canceled Transit, right? > > > > We can only mark something as Missing Pieces from the Check In screen. If > you try to choose Missing Pieces from Actions after the transit is > triggered, the skull and cross bones pop up. > > > > Thank you for a forum to discuss this! > > > > *Diane Disbro* > > Circulation Coordinator/Branch Manager > > Union Branch > > Scenic Regional Library > > 308 Hawthorne Drive > > Union, MO 63084 > > 636-583-3224 <(636)%20583-3224> > > ddis...@scenicregional.org > > www.scenicregional.org > > > > > > *From:* Open-ils-general [mailto:open-ils-general- > boun...@list.georgialibraries.org > <open-ils-general-boun...@list.georgialibraries.org>] *On Behalf Of *Kathy > Lussier > *Sent:* Tuesday, July 25, 2017 5:01 PM > *To:* open-ils-general@list.georgialibraries.org > *Subject:* Re: [OPEN-ILS-GENERAL] transit > > > > Hi Diane, > > Thank you! I guess we can check it out to the last patron and make it > Damaged from his items out screen -> show item details. We did create a > Mending account to get around the transit issue for items needing mending. > We just check them out to the Mending account. > > The series of steps I just tried may not be the same steps that led to > your canceled transit, but, in my testing, I found that I could check in > the item with the canceled transit and then immediately mark it as damaged > from the checkin screen. The system remembered the last patron and billed > them (I have the library setting enabled that automatically bills a patron > for a damaged item. Are you not seeing the same thing? > > If an item is missing pieces, we have to go through several steps to set > it as Missing Pieces. Cancel the transit, change the circulating library, > sometimes make the item not holdable, then check it in. > > I'm not very familiar with the process to set an item to missing pieces, > but, if you have to change the circulating library, it sounds as if it's > related to the way your permissions are configured. If you have this > permission is set at the consortium level, you should be able to perform > the mark missing pieces action on items from any library without changing > the circulation library. However, the permission may be set that way due to > a policy in your consortium that only allows you to perform that action on > your own items. > > I hope this helps! > Kathy > > > > On 07/25/2017 05:42 PM, Diane Disbro wrote: > > Thank you! I guess we can check it out to the last patron and make it > Damaged from his items out screen -> show item details. We did create a > Mending account to get around the transit issue for items needing mending. > We just check them out to the Mending account. > > > > If an item is missing pieces, we have to go through several steps to set > it as Missing Pieces. Cancel the transit, change the circulating library, > sometimes make the item not holdable, then check it in. > > > > Will Webby make these extra steps unnecessary? > > > > *Diane Disbro* > > Circulation Coordinator/Branch Manager > > Union Branch > > Scenic Regional Library > > 308 Hawthorne Drive > > Union, MO 63084 > > 636-583-3224 <(636)%20583-3224> > > ddis...@scenicregional.org > > www.scenicregional.org > > > > > > *From:* Terran McCanna [mailto:tmcca...@georgialibraries.org > <tmcca...@georgialibraries.org>] > *Sent:* Tuesday, July 25, 2017 4:25 PM > *To:* ddis...@scenicregional.org; Evergreen Discussion Group > *Subject:* Re: [OPEN-ILS-GENERAL] transit > > > > Hi Diane, > > I believe in the current staff client you can scan the item into the > checkout screen to update the item status (and to let the server know what > physical location the item is currently at), and then you should be able to > mark it damaged after that. > > > Terran McCanna > PINES Program Manager > Georgia Public Library Service > 1800 Century Place, Suite 150 > Atlanta, GA 30345 > 404-235-7138 <(404)%20235-7138> > tmcca...@georgialibraries.org > > > > On Tue, Jul 25, 2017 at 5:19 PM, Diane Disbro <ddis...@scenicregional.org> > wrote: > > Good afternoon – > > > > If the status of an item is Canceled Transits, the status can’t be changed > if you discover damage, etc. Will this issue be remedied with Webby? > > > > Thank you. > > > > *Diane Disbro* > > Circulation Coordinator/Branch Manager > > Union Branch > > Scenic Regional Library > > 308 Hawthorne Drive > > Union, MO 63084 > > 636-583-3224 <%28636%29%20583-3224> > > ddis...@scenicregional.org > > www.scenicregional.org > > > > > > > > > > -- > > Kathy Lussier > > Project Coordinator > > Massachusetts Library Network Cooperative > > (508) 343-0128 > > kluss...@masslnc.org > > Twitter: http://www.twitter.com/kmlussier > > > > -- > > Kathy Lussier > > Project Coordinator > > Massachusetts Library Network Cooperative > > (508) 343-0128 > > kluss...@masslnc.org > > Twitter: http://www.twitter.com/kmlussier > > >