Hi Jennifer, It seems you have a granularity of "Weekly" for this trigger. Do you have a cron job setup for "action_trigger_runner.pl --run-pending --granularity=Weekly" ? If you run that script without a "--granularity" specific, I believe it will only run triggers with a blank granularity value.
Regarding repeated events, take a look at the “Event Repeatability Delay” field on the Action Trigger Event Definition: *http://docs.evergreen-ils.org/3.0/_notifications_action_triggers.html <http://docs.evergreen-ils.org/3.0/_notifications_action_triggers.html>* The docs say “Allows events to be repeated after this delay interval”, which is not very detailed, but sounds like it would help. I recall someone saying it's important to have the correct combination of repeatability and "Max Event Validity Delay". Remington -- Remington Steed Electronic Resources Specialist Hekman Library, Calvin College http://library.calvin.edu/ *From:* Open-ils-general [mailto: open-ils-general-boun...@list.georgialibraries.org] *On Behalf Of *Walz, Jennifer *Sent:* Thursday, February 01, 2018 7:16 PM *To:* Evergreen Discussion Group <open-ils-general@list.georgialibraries.org > *Subject:* [OPEN-ILS-GENERAL] Billing notices All – I think we are having trouble with our ‘billing’ notice. I am not sure we have it set correctly with the right trigger and so forth. Patrons do not seem to be getting these, even when we think the conditions have been met. What we want is for when a patron goes past the $5.00 limit in total amount owed, to be sent a notice saying that. And also telling them that their ability to check out is now prevented. In addition, we would like this to REPEAT every week (can we set it smaller?) until it is paid down below that limit. Is this possible? What we have set now is this: What are the correct hooks, processing delay, validators, and granularity that we do want to set? Am I missing something? What other settings do we need? Thanks! Jennifer -------------------------------------------------- Jennifer Walz, MLS - Head of ILS Financial Services Kinlaw Library - Asbury University 1 Macklem Drive, Wilmore, KY 40390 859-858-3511 ext. 2269 jlw...@asbury.edu
