We use those settings so that we don't automatically void any processing fees. On the occasions where a library does want to void a processing fee, they do it manually.
Terran McCanna PINES Program Manager Georgia Public Library Service 1800 Century Place, Suite 150 Atlanta, GA 30345 404-235-7138 [email protected] On Tue, Feb 13, 2018 at 11:22 AM, Andrea Buntz Neiman < [email protected]> wrote: > Hi Josh, > > There are a few true/false library settings related to voiding processing > fees: > > Void processing fee on lost item return > Void lost item processing fee when claims returned > Void processing fee on long-overdue item return > Void longoverdue item processing fee when claims returned > > Would setting that first one to FALSE get you what you're looking for? > > Andrea > > On Tue, Feb 13, 2018 at 10:25 AM, Josh Stompro <[email protected] > > wrote: > >> Hello, I’m just curious if any other locations have this policy and how >> they have handled it. We currently have the policy of not refunding the >> Lost Materials processing fee when a lost and paid item is returned. Our >> thinking is that the lost processing fee covers some of the costs of >> re-ordering and processing a replacement item. So we don’t want to refund >> it since we could have already ordered a replacement copy. >> >> >> >> We are on 2.8 and I cannot currently see that there are any preferences >> related to not refunding the processing fee. So we have been handling it >> manually. I don’t see any future options that would allow this either. >> >> >> >> I’m curious if this policy is unique to us? If it isn’t, is anyone else >> interested in having an option to not refund processing fees? >> >> >> >> Thanks >> >> Josh >> >> >> >> Lake Agassiz Regional Library - Moorhead MN larl.org >> >> Josh Stompro | Office 218.233.3757 EXT-139 <(218)%20233-3757> >> >> LARL IT Director | Cell 218.790.2110 <(218)%20790-2110> >> >> >> > > > > -- > Andrea Buntz Neiman > Project Manager for Software Development > Equinox Open Library Initiative > [email protected] > 1-877-OPEN-ILS (673-6457) > *www.equinoxinitiative.org <http://www.equinoxinitiative.org>* >
