We use Google Hangouts, if you're Google users. It's really easy to screenshare if necessary--I use it all the time for troubleshooting--even if the user on the other end doesn't also use Google. And I also like the chat feature, which can show up either in your Gmail window or you can also run it in a separate tab (https://hangouts.google.com/).
Tiffany Little, PINES Services Specialist: Acquisitions ------------------------------ Georgia Public Library Service | University System of Georgia 2872 Woodcock Blvd, Suite 250 l Atlanta, GA 30341 (470) 512-1454 | tlit...@georgialibraries.org | h...@help.georgialibraries.org <https://www.facebook.com/georgialibraries> <https://www.twitter.com/georgialibs> Join our email list <http://georgialibraries.org> for stories of Georgia libraries making an impact in our communities. On Sat, Aug 17, 2019 at 12:54 PM Kean XL <kea...@ivpl.org> wrote: > As a library we've been using Blogger for internal communication. Other > groups I've belonged to have used Trello, slack, and even Discord. > Other Apps that have been helpful for other functions include todoist and > evernote. > > On Sat, Aug 17, 2019 at 12:20 PM Dana Schwarz < > schw...@lincoln.library.on.ca> wrote: > >> Hi Jordan, >> >> >> >> If your library has Microsoft 365, there is “Microsoft Teams” that is a >> private instant message chatting program. We use it in my library system. >> >> >> >> Dana Schwarz >> >> *Technical Services Coordinator* >> >> [image: No motto (marketing)] >> Lincoln Public Library, MFR Branch >> >> 4080 John Charles Blvd. >> >> Vineland, Ont, Canada >> 905.562.5711 >> >> schw...@lincoln.library.on.ca >> >> >> >> *From:* Open-ils-general < >> open-ils-general-boun...@list.georgialibraries.org> *On Behalf Of *Aubrey >> Area Library >> *Sent:* Saturday, August 17, 2019 11:58 AM >> *To:* Evergreen Discussion Group < >> open-ils-general@list.georgialibraries.org> >> *Subject:* [OPEN-ILS-GENERAL] IM/Chat Sugesstions >> >> >> >> Hello all, >> >> >> >> Our consortium is looking for chat/IM platform to help facilitate >> smoother communication when troubleshooting various tech problems we face. >> Email is nice but it has its limitations. >> >> >> >> I am curious if anyone one else is using one of the various platforms out >> there and the "why" for choosing it. >> >> >> >> Thanks, >> >> Jordan >> >> >> >