*Position: Senior Production Support Specialist*

*Location: Seattle WA,*

*Duration: Long Term*



*Only Citizen or GC or EAD*


Requirements

   - Is self motivated; will work well autonomously and within a team
   environment.
   - Needs to be able to work in a high pace, high stress environment.
   - Requires a strong working knowledge of trouble-shooting and problem
   resolution methodologies, company applications, production support policies
   and procedures.
   - Ability to work multiple tasks simultaneously to completion.
   - Must have a strong working knowledge of UNIX/Linux, SQL, shell
   scripting, XML, and a general understanding of encryption technologies (such
   as PGP and MD5).
   - Must have an intermediate to strong knowledge of computer networking
   and network protocols, such as FTP, telnet, HTTP(S), and SSH.
   - Must have a strong understanding of object oriented programming
   concepts such as methods, inheritance, abstract classes, etc.
   - Must have a strong understanding of relational database concepts such
   as table joins, indexes, data types, etc.
   - Exceptional dedication to World Class Customer Service with a focus on
   excellent phone and email etiquette.

Experience

   - A Degree in the Computer Science, or Information Technology discipline
   - The equivalent work experience of a minimum of 4 years experience in a
   highly technical customer service role with a strong understanding of
   customer service principles.



*Kind Regards,*

*Nelson*

*P-Calyxsis Technology Solutions LLC***

*425-484-9307*

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