Hello,I am presenting you Excellent SAP CRM Certified Consultant for your requirement. Please contact Jasleen at jasl...@dgntechnologies.com or call 480-704-4582 for more details. His profile summary is given below:
*SUMMARY* Ø *Certified mySAP CRM/SD Functional consultant with 10+ yrs of experience . 7+ years of mySAP CRM / SD/MDM *Functional experience with project management, blueprinting business processes, system configuration, integration, testing and managing full project life cycle using structured methodology (Solution Manager, ASAP Methodology) Ø *4+ years of experience in CRM 5.0, CRM 2007.* Ø Completed *3 full implementation *in my SAP CRM in areas like *CRM Service Management, CRM Sales Management, CRM marketing and CRM Interaction Center (Win & Web Client), CRM Ecommerce( E-Sales, E-Service)* Ø Experience in configuring Internet Customer Self Service(ICSS) functionalities : Solution search, Service request processing, Complaints & Return Order processing, Warranty Management, Product registration, Installbase Management.** Ø Configured Internet user management for B2C & B2B customers, Customer support via email chat, telephony integration. Subject Profile, Catalog management, Product catalog configuration, Actions by PPF, copy control functionalities, Status Management.** Ø Experience in CRM Pricing, billing process. Integration with CO-PA for account posting, Warranty cost management, Development of various interactive reports via custom development, Development of reports for sales forecasting, call center management etc.** Ø Experienced in configuring integration with SAP ECC & CRM for service Order processing like: Return Order processing, repair processing, middleware settings for pricing, Transaction types, Item categories. Delivery Processing ( Forward and Backward logistic processing), Invoice and account determinations.** Ø Experience in Lead Management, Opportunity Management, Market Segmentation, Target group set up, Campaign management, Order Management, Business partner, Organizational Management, Sales Planning & Forecasting, CRM Analytics. Ø Strong Functional knowledge of SAP SD Organizational structure, Master Records, Order management, Pricing, Third Party Order Processing w & w/o Shipping Notification, condition Techniques for Special conditions like Free Goods, Rebate Processing etc. Integration of SAP CRM, SD, FI/CO & MM. Ø 3+ years experience in SAP Project Management as Module lead and Solution Architect. Managed SAP Projects with Solution Manager Roadmap. SAP Solution Manager certified Implementation experience of SAP CRM and SAP MDM Integration for Master Data maintenance. Managed business process mapping with ARIS tool. Ø Extensive experience in Order-to-Cash business process across all modules for industries like IS Oil, Hi-tech, Manufacturing Ø Good knowledge of other modules of SAP like PS Module, SEM-BPS. Extensive experience in testing including unit test, functional test, performance test, load test and integration test using tools like Mercury Quick Test Professional. Ø Experience in data management using LSMW, eCATT Ø Outstanding ability to assemble, motivate, and lead teams in matrix organizational structures into cohesive high-performance groups, consistently delivering projects ahead of schedule and within budget Ø Highly ambitious, hard working, result oriented and customer focused with proven track record of successes Ø Good communication, management, and interpersonal skills, and capable of maintaining a very good user relationship, Excellent team player with aptitude to learn new technologies** *mySAP Certification* Ø mySAP CRM Sales. Ø mySAP CRM Service Ø mySAP CRM Marketing. Ø SAP Solution Manager Ø mySAP MDM 5.0 Ø Certification training in SAP CRM IS-U 5.0. *Other Certifications* Ø PMP Ø ARIS Tool Ø Mercury QTP8.2 & Test Director 8.2** *Process Management*** -- Regards Jasleen 480-704-4582 jasl...@dgntechnologies.com --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To post to this group, send email to open-source-erp-crm@googlegroups.com To unsubscribe from this group, send email to open-source-erp-crm+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/open-source-erp-crm -~----------~----~----~----~------~----~------~--~---
