Could you pls send me any matching resume with the rate and contact info to 
a...@primusglobal.com only 


GENESYS APPLICATION DEVELOPER
Houston, TX
6 Months

Rate : $ 45/Hr. CTC


Roles and responsibilities as, Genesys Application Developer/ Analyst/ Tester :


* Validate High Level design and Version Matrix for component dependencies and 
compatibility. 
* Validate installation of the Windows 2000 operating system for compatibility 
with Genesys Components. 
*Validate compatibility with Oracle 8i Data Base instance and hook into it as 
needed. 
*Install all Genesys components on 3 Servers at Houston IC 
* Move all configuration table data from older Genesys versions from NOB to the 
Houston IC Servers 
* Execute all "Genesys Resource" tasks in project plan 
* Design and validate testing plans for the new versions of Genesys Components, 
including all Interfaces, applications, scripts, and configurations. 
* Design and execute test plans that touch the Genesys components of the IC CSC 
infrastructure for the BCP, LIT, and Emergency Cutover Plans; 
    1. Create, review and execute test plans. 
    2. Review test script/code. 
    3. Help in escalations and coordinate resolution of issues and defects 
during the upgrade process related to, 
        # Pre-upgrade configuration 
        # Database platform upgrade 
        # Configuration and scripting changes 
        # Any new functionality implementation 
        # Participate in any Genesys driven report upgrades 
        # Performance assessment and suggested improvements 
    4. Approve completion of the Genesys integration testing. 
    5. Conduct Genesys system/regression tests. 
    6. Ensure tests are conducted as per plans. . 
* Build/test and Implement CSC Call Routing solutions 
* Provide cutover support, conduct knowledge transfer, and create solution or 
process documentation 
* Plan and execute details; Update Project Plan 


No Travel required 


Technical Skills and Experience 
1. Genesys Certified Professional - System Consultant, Genesys Voice Platform 
2. Genesys Certified Professional - Developer, Inbound Voice Routing 
3. Genesys Certified Professional - System Consultant, Inbound Voice 
4. Computer telephony Genesys integration / CTI / Database 
5. ERP Development and testing experience 
6. Extensive experience in upgrading Genesys application servers. 




Thanks & Regards,


--------------------------------------------------------------------------------

Adi Sastry

 

PRIMUS Global Services Inc.

T: 214-774-2210 x 203 | F: 214-774-4854 |

E: a...@primusglobal.com | W: www.primusglobal.com |

Yahoo IM: adi.sas3

 


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