*Salesforce BA*

*Duration: 6+ Months*

*Location: Richmond VA*


*Only Citizens and GC's*


*Job Description:*

*Responsibilities:*

•        Develop, prioritize, and manage Salesforce.com enhancement request
prioritization with IT partners.

•        Streamlining the business process using salesforce service cloud.
Should be able to drive BPR (Business Process Review) sessions.

•        Define and improve process for approving Saleforce.com structural
changes.

•        Foster and maintain strong working relationships with critical
business partners (e.g. Enterprise Systems/IT, sales reps and management)
to expedite the review and approval process for any Salesforce.com
customization.

•        Identify potential training opportunities and coordinate with
internal teams to develop and deliver enablement tools, documentation, and
training.


*Qualification*

•        SFDC certifications

•        Strong knowledge about salesforce sales or service cloud.

•        2+ years’ experience in direct Salesforce administration

•        Proven ability to work cross-functionally to understand business
requirements and translate them in to effective use of applications

•        Strong understanding of Agile methodology

•        Strong written and oral communication skills

•        Self-starter- able to individually manage/prioritize your workload


*Thanks*


*PREM | MSR*COSMOS

5250 Claremont Ave |Stockton |California 95207

*Work:* 856-530-0074

*E-mail: *p...@msrcosmos.com

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