*Hi,* *I Hope you are doing great today.*
*Let me know if you are interested in below requirement.* *Please send the suitable resume along with Contact Details, Current Location as soon as possible to **mku...@tekshapers.com <mku...@tekshapers.com>* *Position: Remedy Developer* *Location: Woodlawn, MD* *Duration: 6+ months * *US Citizen or Green Card only* *Responsibilities * *• Position responsibilities/requirements include development and integration of new Remedy applications, enhancements and additions to current applications, and project management.* *• In depth knowledge of Remedy version 7.6 and 8.1 including the ITSM Application Suite.* *• Hands on experience both developing and administering the ITSM Suite version 7.6 or above.* *• Ability to design and create custom applications based on Remedy architecture.* *• Ability to provide accurate completion times for assigned tasks.* *• Experience with Business Objects reporting software.* *• Ability to troubleshoot Remedy workflow, system errors, Mid-Tier and ARS operations • Knowledge of the Incident Management system including configuration and development.* *• Knowledge of the Change Management system including configuration and development.* *• Ability to participate as a member of a project team.* *• In depth knowledge of ITSM Foundation Data and its relationship to the individual ITSM modules.* *• Experience with configuring, entering, and updating Remedy Foundation data to be used in all ITSM modules.* *• Ability to support customer issues in a timely manner • Ability to follow standard operational and documented change procedures.* *• Strong communications skills.* *• Ability to create cohesive and comprehensive customization documentation in accordance with a provided format.* *• Strong unit and acceptance testing skills.* *• Knowledge Remedy licensing.* *• Experience building a BMC Analytics reporting universe • Experience installing and configuring Remedy in a UNIX environment • Strong Oracle and SQL DBA and programming skills • Experience using DMT and UDM to enter and update Remedy data.* *Education/Equivalent* *Training Required * *Bachelors Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.* *Experience* *8-10 years of related systems engineering experience.* *Unique/Additional Requirements * *Experience with Remedy Web Services* *• Knowledge of Remedy Problem Management • Experience with the Remedy Configuration Management Database (CMDB).* *o Designing the CMDB* *o Building the links within the CMDB* *• Experience in training licensed users in the usage of the Remedy ITSM Suite.* *• Experience integrating Remedy with other products either directly or through the API.* *• Knowledge of Atrium Discovery and Dependency Mapping tool.* *• Experience building reports with Crystal Reports software • Experience building reports using Business Object using Webi.* *Regards,* *Manoj Kumar, * *Executive Talent Acquisition* * Phone-**248-565-4747 <248-565-4747>***150- Fax: **+1-248.254.7211 <%2B1-248.254.7211>* *Email:-**mku...@tekshapers.com <mku...@tekshapers.com>* *Gtalk/Hangout:-**angelpriyadarshi...@gmail.com <angelpriyadarshi...@gmail.com>* *Tekshapers Inc* *1441 E. Maple Rd, Suite # 301, Troy, MI 48083 * *Certification: WMBE Certified | E-Verified Company | ISO 9001:2008* -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To unsubscribe from this group and stop receiving emails from it, send an email to open-source-erp-crm+unsubscr...@googlegroups.com. To post to this group, send email to open-source-erp-crm@googlegroups.com. Visit this group at https://groups.google.com/group/open-source-erp-crm. For more options, visit https://groups.google.com/d/optout.
