*PL Reply to **yuva...@resourcesys.com* <yuva...@resourcesys.com> * *
*Title: Training Compliance Administrator / Learning management systems (LMS)* *Duration: one year plus contract (will extend to another five yrs plus contract)* *Location: Ft Worth TX* * * *(DONT GO BY DESIGNATION KINDLY LOOK TO THE SKILLS) * *Skill needed * · General training process / procedures. · Learning management systems . · Customer Service Skills. · Written communication skills. · Time management . Training Compliance Administrator - Skill needed - General training process / procedures. Learning management systems . Customer Service Skills. Written communication skills. Time management . System Skills - MS Office, SumTotal (or equivalent LMS) High school Education must. *5 plus yrs of experience with training organization* . Become proficient on the learning management system (LMS) Student administration and backoffice functions Provide support to and or participate in the catalog construction / scheduling process Manage room reservations in client provided system. Act as point of contact for facilities vendor and material production services Respond to inquiries from Training administrators across client enterprise Provide SME For other LMS users Ensure quality standards are met based on SLA (service level agreements) set forth by the client and report on progress. Escalate issues and propose resolutions and recommendations Serve as tier 3 support for customer issues related to course / class issues Manage the following process - 1) wait list administration 2) cancellations / substitutions 3) Late Registrations 4) instructor scheduling Coordinate tasks of the learning support services team Thanks & Regards, *Yuvaraj* *Tel: 443-283-6174 * 11*** *yuva...@resourcesys.com* <yuva...@resourcesys.com>** *Resourcesys Inc**| MDOT-MBE/DBE Certified Firm** | URL**: ** www.resourcesys.com* <http://www.resourcesys.com>** -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To post to this group, send email to open-source-erp-...@googlegroups.com. To unsubscribe from this group, send email to open-source-erp-crm+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/open-source-erp-crm?hl=en.
