*Position **:** Network Engineer* *Location** : **Cambridge, MA***
*Duration** : **12 Months*** * * *Interview : Phone & Faceto face.* * * * Job Description :* * * · Network Engineer is responsible for the hands-on management, installation, maintenance, and troubleshooting of Cisco-based Ethernet IP data network; including wiring, switching, fiber plant, video services, network environmental monitoring equipment, MPLS circuits, and supporting documentation database. · This includes the diagnosis and repair of problems at the physical and network layers in support of data communications; physical installation and maintenance of LAN communication equipment(routers, switches, hubs, UPS, video conferencing equipment); troubleshooting end user network connectivity issues(wiring, equipment, configurations); installation and maintenance of video network(Telepresence, IPTV, digital signage, video surveillance). · Access Operations provides technical assistance to Engineering, Administrative Operations, Datacenter, Wireless, Triage, and Architecture teams as needed. · Ensures and provides quality customer service and experience. · Is the primary escalation point for field issues. · Additionally, this position works closely with the Network Engineering and Architecture teams, Service Desk, network end users, outlying IT departments, and the SOC and Database teams. · They also work extensively with external customers in support of inter- collaborative efforts such as Internet2 (NOX), and outsourced services. · The Network Engineer works directly with the entire customer base, and all other entities interacting with the network. · Participation in 24x7x365 on-call rotation is a requirement as well as some off-hour work as needed. · Basic Qualifications · To be considered for this role, candidates must have the following experience and skills: · Technical degree preferred. · Three years experience in computer / network support arena. · Experience with Cisco routing and switching hardware, Cisco IOS configurations, IEEE 802.3, OSPF required. · CCNA certification a plus. · Must have a great understanding of the physical building blocks of a wired Network including cabling, fiber and patch panels, and possess knowledge of network design to the concept level. · Customer focus and ability to communicate effectively with all levels of IT support personnel, including Network Engineers, Network Architects, wiring contractors, building superintendents, and consultants required. · Excellent technical writing skills and demonstrated ability to communicate technical issues to non-technical people clearly and succinctly. · The ability to think through and adapt to service delivery issues in a calm, thorough manner are a must. · Superlative problem solving skills, strong attention to detail, and quality-focused customer service orientation required. · In addition to the required skills, the ideal candidate will have these highly desirable skills: · Hands-on experience with OSI model layers one through three. · Experience with network analysis, 802.3, 802.11x, TCP, Cisco IOS, link aggregation, Spanning Tree, DNS, DHCP, OSPF. · Strong customer service skills. · Strong interpersonal communications skills. · Excellent technical writing skills. Regards, Santosh santo...@addonusa.com Phone:734-956-4737 ext: 164 Addon Technologies www.addonusa.com 17197 N. Laurel Park Dr Suite #513 Livonia, MI 48152 USA -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To unsubscribe from this group and stop receiving emails from it, send an email to open-source-erp-crm+unsubscr...@googlegroups.com. To post to this group, send email to open-source-erp-crm@googlegroups.com. Visit this group at http://groups.google.com/group/open-source-erp-crm?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
