Hi ,

Plz send profiles to *rich...@svksystems.com* <rich...@svksystems.com>



*Job Title: Desktop Support*

*Location: Madison, WI*

*Duration: Long Term (36 Months)*



*Description:*

Call Tracking Software *

         5+ Yrs.

Phone based technical support *

5+ Yrs.

Remote Desktop Management Tools *

5+ Yrs.

Respond to customer requests (verbally and in writing) *
                                                                     5+ Yrs.

Experience in Technical Writing and Documentation

    3+ Yrs.

Excellent oral and written communication skills and advanced customer
support skills                 5+ Yrs.

Experience managing & supporting personal and/or network
printers/multi-function devic         3+ Yrs.

Experience working with copier & desktop scanners

2+ Yrs.

Experience supporting a large customer base (1500+ employees) working
multiple locatio            5+ Yrs.

Microsoft Office 2010 Suite

     3+ Yrs.

Web Browser - Internet Explorer *

     3+ Yrs.

Diagnostics & Troubleshooting *

      5+ Yrs.

Remote Connectivity (Wireless, Cellular Wireless &
VPN)
3+ Yrs.

MS Windows 7 *

        2+ Yrs.



Thanks & Regards,


*Richard*
*SVK Systems Inc*
11465, Johns Creek Parkway, Suite #180, Johns Creek, GA - 30097
Contact: 678-824-7780 | Fax: 404-601-9507
Email: rich...@svksystems.com | Gmail: richard05...@gmail.com

Website: www.svksystems.com

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