Hello,
Hope you are doing well,
Please go through the following requirement and let me know
onKevin@riderconsultinginc.comthat
are you comfortable or not ?
SAP CRM/TPM Consultant
Location: Atlanta, GA
Length: 1 year
Interview: Phone
The Application lead undertakes management of one or more Outsourcing projects
and/or Application support at our client locations. They will lead the team
of technicians to ensure delivery is to budget, to specification, on time and
to customer satisfaction. The Application lead pro-actively acts to understand
internal and external client issues and recommends best practices in own
discipline.
This individual is aware of profitability needs and may manage cost for
specific
project/work areas. The Application lead will be responsible for finding the
underlying issues and patterns in complex situations, take a new perspective
on existing solutions. The Application lead will be responsible for meeting
or exceeding established SLA's and is required to be on-call after hours to
support for high priority incidents.
* 5+ years of SAP CRM Experience
* Must have good expertise in TPM
* Must have experience in CRM Marketing
* Experience in SAP ECC SD
* Experience with Onshore-Offshore Delivery Models
* Experience working in an ITIL environment / ITIL V3 Certified preferred
* Strong analytical and leadership skills
* Sound judgment and tact.
* Ability to work effectively with clients, management, and its staff members.
Individual will be responsible for providing support and leadership for large
SAP production instance post implementation requiring 24/7 support on high
priority incidents
A proven ability to develop positive working relationships in a distributed
team, experience collaborating with offshore team members is valued.
Accountable for meeting stringent service level agreements
Ability to work and communicate directly with customers to ensure that
expectations
are being met
Must have excellent verbal and written communication skills
Must be a self-starter who requires minimal supervision
Bachelor's Degree in Computer Science or equivalent experience.
Production Support Lead for SAP TPM
Coordinating work and updates with the Offshore team members
Administration work, Status reports / meetings / time tracking
Thanks.
Kevin*Patel*
Ph No:- 980-819-0687
E-mail:- ke...@riderconsultinginc.com
G-Talk : kevinpatel.ri...@gmail.com
Web Site :- www.riderconsultinginc.com
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