A new Job, ID: 214933 <http://www.ejobsville.com/display-job/214933> was added at eJobsVille.com - For the Best Tech Jobs in Town <http://www.ejobsville.com>
Title: Incident Management posted on 2014-07-29 18:15:59 Job Description: *JOB DESCRIPTIONS:-* *SKILLS REQUIRED:-* Taking ownership of major incidents • Coordinating with various teams for incident resolution • Opening the communication channel at the time of crisis • Determining the stakeholders for communication updates • Determining the contents of the communication • Communicate the Major Incident updates to the stakeholders • Reviewing and performing incident reviews • Preparing the Major Incident Report and presenting it to the management • Proposing improvements in service delivery, processes and infrastructure • Defining targets for process improvement • Providing adequate process training for the organization • Monitoring and reporting the performance of the process • Identifying and communicating opportunities for process improvement *MUST HAVE SKILLS * Requires a bachelor's degree in area of specialty. At least 3 years of experience in the field or in a related area. Analytical abilities, business knowledge and communication skills. =========================================================== Job Requirements: *Job Position:- Incident/Change & Release Management* Location:- Minneapolis, MN Duration:- Long Term ============================== *JOB DESCRIPTIONS:-* *SKILLS REQUIRED:-* Taking ownership of major incidents • Coordinating with various teams for incident resolution • Opening the communication channel at the time of crisis • Determining the stakeholders for communication updates • Determining the contents of the communication • Communicate the Major Incident updates to the stakeholders • Reviewing and performing incident reviews • Preparing the Major Incident Report and presenting it to the management • Proposing improvements in service delivery, processes and infrastructure • Defining targets for process improvement • Providing adequate process training for the organization • Monitoring and reporting the performance of the process • Identifying and communicating opportunities for process improvement *MUST HAVE SKILLS * Requires a bachelor's degree in area of specialty. At least 3 years of experience in the field or in a related area. Analytical abilities, business knowledge and communication skills. =========================================================== *In case you are not looking for the change at this point of time please refer your colleagues, Friends etc.* *Click here to view full job description and apply <http://www.ejobsville.com/display-job/214933> (Registration not mandatory to apply for this job)* ------------------------------ Best regards, eJobsVille.com - For The Best Tech Jobs In Town -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To unsubscribe from this group and stop receiving emails from it, send an email to open-source-erp-crm+unsubscr...@googlegroups.com. To post to this group, send email to open-source-erp-crm@googlegroups.com. Visit this group at http://groups.google.com/group/open-source-erp-crm. For more options, visit https://groups.google.com/d/optout.