Hello,
I am Prabhat, Technical Recruiter with Technology Resource Group. We have URGENT REQUIREMENT * SFDC Developer *with one of our Client Please Share Matching Profile ASAP on my id prab...@tresourceinc.com or feel free to call me for further information, my number is 408-709-1760 Ext-843 *Role: SFDC Developer* *Location: * *Carlsbad CA* *Duration:* *12 Months* *Interview: Telephonic/Skype* We are seeking a Salesforce.com Cloud Professional to work with the business process and development teams to design, implement and deploy Salesforce.com Service Cloud application. This implementation is an extension of the enterprise SF implementation. Candidates for this role should possess knowledge of salesforce.com application, data migration and integration capabilities in an enterprise level setting. Additionally, the candidate should have the ability to uncover business requirements, develop a technical strategy and be able to create and effectively demonstrate solutions that address customer requirements. Candidates should have an understanding of Call Centers, Contact Centers or Delivery Centers. Candidates should have an understanding of key operational metrics and performance indicators used to manage a Customer Support environment. Candidates should possess knowledge of the relationship between a Customer Support environment and other Business units such as Sales, or Back-Office. Candidates having knowledge of one or more key technology enablers used within a Customer Support environment such as Computer Telephony Integration, Portal self-service or Knowledge will be preferred. Hands on experience of Salesforce development tools such as Apex and Visualforce is required Basic Qualifications: • Bachelor Degree • Minimum of 5 years of Service Cloud Implementation/ Development experience • Minimum of 5 years of requirements gathering experience including process mapping and gap analysis Preferred Skill Requirements: • Call center experience • Software system implementation with customer support experience • Solution development experience on Force.com or Communities • Technical Architect experience on implementation projects • Additional Salesforce.com Certifications • Background with architecture concepts (integration styles, architecture styles, patterns) • Understanding of key SFDC architectural concepts (e.g. API and governor limits) and how they influence design • Agile and Iterative experience -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To unsubscribe from this group and stop receiving emails from it, send an email to open-source-erp-crm+unsubscr...@googlegroups.com. To post to this group, send email to open-source-erp-crm@googlegroups.com. Visit this group at http://groups.google.com/group/open-source-erp-crm. For more options, visit https://groups.google.com/d/optout.
