Hi All,

 

Kindly send your profiles to  <mailto:[email protected]>
[email protected] and for the below mentioned position.

 

Role : SME-Service Management Tool 

 

Job Description :

This person will be responsible for the end to end support and
troubleshooting of the ITSM tool environment. 

Serves as the subject matter experts on the proper build, configuration and
implementation of HP Tools

-Provides solution specific focus on architecture of tools.

-Must have strong understanding of ITIL v3 process and how those processes
are applied and enforced using tools within their span of control.

-Must have strong understanding of how to properly integrate HP tools.

-Provide technical expertise on building, developing, testing and
implementing HP tools.

-Strong experience not only the architecture of the HP tools but the inner
workings and configuration of the tools.

- HP Tool Suite (e.g. Service Manager, HP-OO, uCMDB, Service Catalog, etc.
- HP Service Manager

- OS support (Linux)

- Web application support

- Networking OS support

- Build and Deployment management 

- Scripting languages (e.g. Java, Perl, JSP, PHP, etc.)

- Knowledge on TMMi (Test Maturity Model)

 

Skills Mandatory - The candidate should have worked as 

1. HP BTO Tools Architect 

2. HP Tools Architect 

3. HP Enterprise Tools Architect 

4. HP BTO Software Solution Architect 

5. HP Openview Tools Technical Consultant

 

Experience : 5-7 Yrs

 

Location : Bloomington, USA

 

Duration : Fulltime

 

 

 

Thanks & Warm regards,

 

Sudha J

[email protected]

www.empowercsi.com

510-995-7621 (W)

Gtalk - [email protected]

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USA :510-512-8069(W)|510-371-5544(C)|510-578-8255C|510-740-3549(F)

UK :044-137223-6323

India :91-9940045456

http://www.empowercsi.com

Empower Consultancy Services Inc

USA| United Kingdom| India

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