Hi Associates,

Hope you are doing great today!

This is Yash, working with SysMind. We have the below contract job
opportunity with one of our direct clients and I would like to check  your
interest and availability .

Please send across your updated resume if you are interested, I would very
much appreciated hearing from you  along with the contact information at
the earliest to [email protected] or call me at 609-897-9670 X2161

*Role*:   AVAYA IVR SUPPORT ENGINEER

*Experience Level* :  8-10YEAR

*Location*:  Mountain View, CA.

*Contract Duration:* 6+  Months



*JOB DESCRIPTION:*



·         Develops high level functional and technical design
specifications into design.

·         Coordinates in resolving highly complex software development
issues that arise in production environments. Understands the entire
project context, and demonstrates the knowledge of end-to-end application
architecture.

·         Awareness on hardware, operating systems software, application
programs, or network.

·         Drives the Software Development Life Cycle (SDLC) concept and
software development methodologies framework for structuring, planning, and
controlling the process of developing an information system.

·         Builds solution design for support and maintenance work for
moderate to complex service environment. Responsible for multiple
applications.

·         Technical ownership of an application from requirement analysis
to implementation.

·         Possesses and applies a comprehensive knowledge of one or more
technical discipline /application programming and analysis.

·         Expert to analyze and develop solutions to highly complex
problems and offer programming solutions at an advanced level.

·         Competent to work in all phases of applications programming.
Possesses and applies an advanced understanding of the principles of
applications programming.

·         Thorough understanding of key business processes and ability to
communicate and translate those needs to technical teams.

·         Expert in trouble shooting and problem solving skills to resolve
defects, incidents and problems.

·         3 years of IVR development experience using Avaya Dialog Designer

·         Experience in gathering IVR requirements and creating Voice User
interface designs

·         Working knowledge of Java, Web Development and Tomcat
administration

·         Knowledge about the administration of Avaya VPMS, AAEP.

·         Any database experience is desirable

·         Experience in Visio

·         Ability to work in a team oriented and fast paced environment

·         Ability to work with geographically dispersed teams

·         Solid organization, problem solving, communication, and
presentation skills.

·         Mandatory Skills Required: Avaya Dialog Designer, VUI Design,
Core Java, VPMS, AAEP.







Thanks and Regards,

Yashasvi Chauhan

IT Recruiter

Phone: 609-897-9670 x 2161

Email: [email protected]

Fax: 609-228-5522

Address: 38 Washington Road, Princeton Jn, NJ 08550

*[image: cid:[email protected]]* <http://www.sysmind.com/>

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