Posted:  June 23,2006
University of North Carolina at Charlotte

IT Operation & System Specialist for the College of Engineering Computer Engineering Group (Mosaic Computing)

The College of Engineering's computing group is responsible for the development and operation of the networked computing resources within the college. The computer environment is referred to as Mosaic Computing. Details about Mosaic Computing are available in http://www.coe.uncc.edu/mosaic/ Mosaic Computing supports faculty and staff desktop systems, student laboratories, electronic classrooms, and distance learning environments. The Mosaic Computing group installs and maintains hardware, operating systems, productivity software, and engineering applications; and, provides user support through a staff of student workers. The college also supports similar computing systems for several academic departments and support units outside of engineering. In total, the group is responsible for over 1100 UNIX, Linux and Windows XP systems, over 2300 users and more than 250 applications including numerous state of the art engineering applications supporting research and education.


This position has the following responsibilities:

1. Support the College of Engineering heterogeneous networked client/server environment that involve the Unix and Linux Operating System. This includes managing all aspects of upgrades to system level software, and development of custom systems to support network installation and management of software.

2. Coordinate UNIX and Linux development with the corresponding efforts to integrate Windows systems into the college's computing environment, and the ongoing development of the underlying infrastructure, common user interface, file systems, and utilities

3. Installation management of the college's engineering applications software. Packaging the application using the package process associated with the OS. Configuring the License Management for the Engineering Applications.

4. Interface with faculty, staff and students to provide technical support on applications.


Required experience:

1. Unix and Linux Operating System internals (drivers, process management, task management, remote management, update management).

2.  Software installation methods and strategies under Windows, Linux and Unix.

3. Andrew File Systems (AFS) internals (volume management, file management, cache management)

4. Kerberos Authentication internals (encryption, authentication, secure service offering)

5.  Networking protocols (IP, TCP, UDP, RPC)


Required skills:

1. Programming skills in scripting, C or C++ language, web interfacing to perform development of applications, utilities, and system modules for Unix and Linux using software languages such as C, C++, Visual Basic, C#, Java, Perl and scripting languages.

2. Strong technical and interpersonal skills when working with the College faculty and staff.

3. Able to communicate effectively (oral and written) with faculty and students in a support role of applications software and system issues.

4.  Customer focus in resolving problems in a timely fashion.

5. Work independently, manage complicated projects, solve complex problems and work with users of a variety of skill levels.


Graduation from an accredited four-year college or university with a degree in Computer Science and 3 years experience in UNIX systems programming, or an equivalent combination of education and experience.


Please submit your resume directly to:

Jack M. Stein
Assistant Dean and Director of Engineering Computing
The University of North Carolina at Charlotte
226 Cameron Research Center
9201 University City Boulevard
Charlotte, NC 28223
[EMAIL PROTECTED]
704-687-6625
412-848-6534 (cell)
704-687-2352 (fax)


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