chas williams - CONTRACTOR wrote:
In message <[EMAIL PROTECTED]>,Jason Edgecombe writes:
A vendor just brushed me off because I'm having problems and on a
non-supported Linux distribution, RHEL5. They want me to downgrade to
RHEL4, which is supported. Hello?! RHEL5 has been out for a year! Don't
you realize that I'm essentially giving you free help to make your
product work on the next version of the OS?! What the frak did we pay
support for?
did they say: "can you make a business case for it?" that's my favorite
brush-off at the moment.
Especially when you're making a business case for "could it please not
panic the host/eat my CPU/clobber my network/ ..."
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