Dear Scott Heisler,
I have a couple of e-mail addresses that I've marked as white-listed in the white list. However, when the user sends the mail in, they are still being marked as Possible Spam, even though they are on the white list. Here's an example e-mail line from my whitelist
From: [EMAIL PROTECTED] yes
In case of rulesets, the whitespace between "From:", "[EMAIL PROTECTED]" and "yes" should be tab spaces, not space bar.
Since we drop any spam over a score of 4, sometimes her e-mails are dropped as well.
In a related issue, sometimes e-mails with HTML in them are still being refused or marked as spam, even though they are white listed as well. Why can't the whitelisting be a true white list? Short of a virus attached, white listing should allow ALL e-mails from a given address, without restriction, hence "white list".
The change to "tab space" should help you.
cheers, Karthikeyan, S. -- S.Karthikeyan | Ph: +91 (0) 44 52166646 Fax: +91 (0) 44 52079957 Opencomputing Technologies | http://opencompt.com Server Side E-Mail Protection.
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